Execute end-to-end implementation and activation of service circuits and international capacity services across the Silklink submarine cable network. Responsible for translating approved circuit designs into live configurations, managing wavelength activation on submarine and terrestrial DWDM systems, IP/MPLS circuit provisioning, cross-connect patching at landing stations, end-to-end testing, and service turn-up. Ensure all service circuits are implemented accurately, within SLA timelines, and validated against capacity allocation records and submarine system operating parameters.
Submarine & Terrestrial
Circuit Implementation
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Implement and activate
international capacity circuits across Silklink submarine cable segments and
terrestrial backhaul infrastructure.
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Execute wavelength activation,
transponder provisioning, and OTN circuit configuration on SLTE and terrestrial
DWDM/ROADM platforms.
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Configure IP/MPLS service circuits
including L2VPN, L3VPN, EVPN, and internet transit services across the
backbone.
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Perform cross-connect patching,
fiber assignments, and optical distribution frame (ODF) terminations at landing
stations and colocation facilities.
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Manage international circuit
activation in coordination with far-end landing station operators and
consortium partners.
Work Order Execution &
Lifecycle Management
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Receive and process service
implementation work orders from the Service Circuit Design Specialist and
capacity management team.
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Validate work order completeness
including submarine segment capacity allocation, wavelength assignment, and
routing path confirmation before implementation.
●
Manage work order lifecycle
tracking, status updates, and completion reporting in the service and capacity
management system.
●
Coordinate with NOC, landing
station operations, and vendor TAC for implementation activities requiring
multi-team collaboration.
End-to-End Circuit Testing &
Validation
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Execute end-to-end circuit testing
including latency, bandwidth, jitter, packet loss, and BER validation across
submarine and terrestrial segments.
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Validate optical power levels,
OSNR, and transponder performance on submarine wavelength circuits.
●
Perform RFC-2544, Y.1564, and BERT
testing for Ethernet and IP-based service circuits.
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Document test results, generate
service acceptance certificates, and update circuit inventory records.
●
Validate service parameters
against SLA requirements and customer acceptance criteria.
Cross-Domain & International
Coordination
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Coordinate circuit activation
across IP/MPLS, DWDM, IGW, and landing station teams across multiple
international sites.
●
Liaise with far-end operators,
submarine cable consortium capacity managers, and international carrier
partners for cross-border circuit turn-up.
●
Facilitate handoff and acceptance
activities between implementation, testing, and service operations teams.
●
Coordinate with SLTE vendor
support for complex submarine wavelength provisioning and troubleshooting.
Issue Resolution &
Escalation
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Troubleshoot circuit
implementation failures, OSNR degradation on submarine paths, configuration
errors, and connectivity issues.
●
Escalate complex issues to design
specialists, optical engineers, or SLTE vendor support as required.
●
Maintain implementation issue logs
and contribute to root cause analysis for submarine circuit activation
problems.
Position KPIs
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Deliver all submarine and
terrestrial service circuit implementations within agreed SLA timelines.
●
Achieve a first-time-right
activation rate of 95% or higher for all international capacity and service
circuit activations.
●
Ensure zero SLA breaches caused by
implementation errors, wavelength misconfiguration, or incomplete testing.
●
Maintain 100% accuracy in
submarine capacity allocation records, circuit inventory, and implementation
documentation.
●
Resolve implementation issues
within defined escalation timelines without impacting customer service delivery
commitments.
Technical Qualifications
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Submarine Cable Wavelength
Activation & Circuit Provisioning
●
SLTE Transponder Configuration
& OTN Circuit Activation
●
IP/MPLS Circuit Provisioning
(L2VPN, L3VPN, EVPN)
●
DWDM / ROADM Wavelength &
Cross-Connect Configuration
●
ODF Termination & Fiber
Patching at Landing Stations
●
End-to-End Circuit Testing
(RFC-2544, Y.1564, BERT, OSNR)
●
Capacity & Circuit Inventory
Management
●
Work Order Lifecycle Management
●
Landing Station & NOC
Coordination
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Troubleshooting Submarine &
Terrestrial Circuit Issues
Leadership & Management
Qualifications
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Structured Work Order Execution
& Process Compliance
●
International & Multi-Site
Coordination
●
Vendor TAC Interface &
Escalation Management
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Attention to Detail &
Submarine Capacity Accuracy
●
Team Collaboration & Handoff
Management
Academic & Professional
Experience
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Bachelor of Engineering in
Telecommunications, Optical Engineering, Network Engineering, or related
discipline.
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Minimum 5 years of experience in
service circuit implementation, preferably in submarine cable or international
carrier environments.
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Hands-on experience configuring
SLTE, DWDM, and IP/MPLS platforms (Ciena, Infinera, Nokia, Huawei, Cisco,
Juniper).
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Strong knowledge of submarine
wavelength provisioning, optical testing, and circuit validation procedures.
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Experience with capacity
management platforms and circuit inventory systems used in submarine cable
operations.
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CCNA, CCNP, JNCIA, or equivalent
vendor certifications are desirable.
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Good communication, documentation,
and multi-site coordination skills.