Skip to Content

Our Job Offers

Technical Support Engineer

1 open position

Position Objective:

The Technical Support Engineer will provide technical, application, and operational support for the Bonya platform during project delivery, testing, rollout, and post-go-live stabilisation. The role will support users, investigate incidents, assist with configuration, monitor platform behaviour, coordinate with development and infrastructure teams, and help ensure smooth adoption of the system.

Job Description & Responsibilities:

    • Provide first-level and second-level support for Bonya users during UAT, pilot, rollout, and production stabilisation.
    • Log, triage, investigate, assign, and track incidents, service requests, defects, and user queries.
    • Support user access, role assignment, password/SSO issues, workflow issues, and configuration-related support requests.
    • Reproduce reported defects and provide clear technical analysis to developers and testers.
    • Monitor application behaviour, system logs, job failures, integration errors, and performance issues.
    • Support data import/export activities, report generation, user administration, and routine operational tasks.
    • Assist with deployment validation, smoke testing, release verification, and environment checks.
    • Prepare support guides, FAQs, knowledge base articles, and user support documentation.
    • Participate in hypercare and post-go-live support.
    • Escalate issues to infrastructure, development, database, integration, or security teams as required.

Qualifications & Experience:

    • Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
    • ITIL Foundation or equivalent service management certification is desirable.

Riyadh, Saudi Arabia
Infrastructure Delivery Mgt Platform (Bonya)

Service Circuit Design Specialist

1 open position

Position Objective:

Design and specify end-to-end service circuit solutions and international capacity pathways across the Silklink submarine cable network. Responsible for translating capacity requests and service orders into detailed circuit designs covering submarine wavelength routing, terrestrial backhaul path selection, IP/MPLS service configuration parameters, and protection path engineering. Produce implementation-ready work orders ensuring optimized capacity utilization, diverse path routing across submarine segments, and full compliance with submarine system operating margins and SLA requirements.

Job Description & Responsibilities:

Submarine & Terrestrial Circuit Path Design

●        Design end-to-end service circuit paths across Silklink submarine cable segments, landing stations, terrestrial DWDM backhaul, and IP/MPLS backbone domains.

●        Perform submarine wavelength routing and capacity allocation across fiber pairs, ensuring compliance with submarine system design rules and operating margins.

●        Define primary and diverse protection paths leveraging submarine and terrestrial segment diversity for international circuit resiliency.

●        Design circuit parameters including wavelength assignment, modulation format, bandwidth profile, QoS class, VLAN mapping, and VPN configuration.

●        Produce detailed circuit design documents with node-by-node configuration specifications, cross-connect instructions, and ODF patching schedules for landing stations.

Capacity Management & Service Order Processing

●        Receive and analyze incoming international capacity requests, IRU (Indefeasible Right of Use) service orders, and consortium capacity allocations.

●        Validate capacity requirements against available submarine wavelength inventory, fiber pair utilization, and terrestrial backbone capacity.

●        Generate implementation-ready work orders with complete configuration parameters, wavelength assignments, and patching instructions.

●        Assign circuit IDs, update submarine capacity registers, and maintain the circuit routing database.

●        Coordinate capacity allocation across consortium partners and landing party stakeholders.

Submarine Capacity Planning & Optimization

●        Monitor submarine system capacity utilization across fiber pairs, wavelengths, and spectrum bands.

●        Track OSNR margins, transponder loading, and spectral utilization to identify capacity constraints and optimization opportunities.

●        Optimize circuit routing to minimize submarine segment hops, reduce latency, and maximize diverse path availability.

●        Maintain accurate submarine capacity registers, wavelength allocation maps, and forecasting models for long-term capacity planning.

●        Proactively recommend capacity augmentation, wavelength rebalancing, or terrestrial bypass strategies when submarine capacity constraints are identified.

Cross-Domain & International Coordination

●        Coordinate circuit design across DWDM/OTN, IP/MPLS, IGW, and access domains spanning multiple international landing sites.

●        Liaise with network design teams to ensure circuit designs align with approved HLD/LLD and submarine system design rules.

●        Coordinate with far-end landing station operators, consortium capacity managers, and international carriers for cross-border circuit designs.

●        Support the Implementation Specialist with technical clarifications, design amendments, and optical engineering guidance during circuit activation.

Documentation & Standards Compliance

●        Maintain comprehensive submarine and terrestrial circuit design records, wavelength allocation tables, and capacity utilization reports.

●        Ensure all circuit designs comply with submarine system operating parameters, engineering standards, and consortium naming conventions.

●        Contribute to the development of circuit design templates, submarine capacity management procedures, and process improvements.

●        Support post-implementation reviews and design accuracy validation exercises.

Position KPIs

●        Deliver all submarine and terrestrial circuit designs and work orders within agreed SLA timelines for each capacity request.

●        Achieve a design accuracy rate of 98% or higher with minimal rework during implementation.

●        Ensure zero service delivery failures attributable to incorrect wavelength assignment, path selection error, or capacity miscalculation.

●        Maintain 100% accuracy in submarine capacity registers, wavelength allocation maps, and circuit routing databases.

●        Proactively identify submarine capacity constraints and escalate before they impact service order delivery timelines.

 


Qualifications & Experience:

Technical Qualifications

●        Submarine Cable Circuit Design & Wavelength Routing

●        Submarine Capacity Management & IRU Service Orders

●        DWDM / OTN Wavelength Allocation & Spectral Planning

●        IP/MPLS Circuit Routing & VPN Design (L2VPN, L3VPN, EVPN)

●        Protection Path Design & Submarine Segment Diversity

●        OSNR Margin Analysis & Transponder Loading Assessment

●        Capacity Planning, Forecasting & Utilization Optimization

●        Circuit Routing Database & Inventory Management

●        Work Order Generation & Configuration Specification

●        Cross-Domain Coordination (Submarine, Terrestrial, IP, IGW)

Leadership & Management Qualifications

●        Analytical Thinking & Design Precision

●        International & Consortium Partner Coordination

●        Process Discipline & Documentation Excellence

●        Proactive Capacity Forecasting & Risk Escalation

●        Cross-Functional Communication & Stakeholder Interface

Academic & Professional Experience

●        Bachelor of Engineering in Telecommunications, Optical Engineering, Network Engineering, or related discipline.

●        Minimum 5 years of experience in circuit design or network planning, preferably in submarine cable or international carrier environments.

●        Strong knowledge of submarine cable system capacity management, wavelength routing, and OSNR margin engineering.

●        Hands-on experience with IP/MPLS, DWDM/OTN architecture, and multi-domain circuit design.

●        Experience with capacity management platforms, circuit design tools, and network inventory systems.

●        Familiarity with multi-vendor submarine cable and DWDM platforms (SubCom, NEC, ASN, Ciena, Infinera, Nokia, Huawei).

●        Good communication, analytical, and documentation skills.

 

Riyadh, Saudi Arabia
Core - Project Management

OSP Project Manager

1 open position

Position Objective:

The OSP Project Manager is to manage vendors responsible for OSP Work contractor and other stakeholders to achieve agreed Project deliverables within the approved schedules, and maintain budget control.

Job Description & Responsibilities:

    · To manage and follow-up E2E activities in the project, maintain progress as per project schedule with all contractors and related stakeholders.

    · Agree monthly targets with Senior Project Manager, and manage the teams against these targets.

    · Provide support and prepare Management Plans, including Communication, Escalation, Implementation timelines and Handover procedures

    · Coordinate with Senior Project Manager to define and verify the WBS, timelines and discuss, propose and recommend technical solution

    · Prepare Project Implementation plans and Project procedures in coordination with affected STC departments and the contractors as per STC Targets.

    · Establish mechanism to identify Gaps, track, review and clarify problems and issues raised in the Project, also identify corrective actions needed to resolve Project blocking issues.

    · Chair meetings with vendors/contractors, and participate in other project coordination meetings concerning his area.

    · Immediate escalation to the Senior Project Manager for any blocking issues.

    · Coordinate with other Sections, Departments and Managers for proper and timely delivery for the project as per the HPIP.

    · Identify, track and mitigate all project related Risks and provide regular Reports for the entire Project duration

    · Monitor and approve any change requests, following the approved Change Management Process

    · Ensure that results are compiled, documented and handed over to Client in required format, quantity and quality, and ensure timely and correct presentation and explanation of results.

    · Prepare section related reports and provide project information to the Project Control group for incorporation in Project reports

    · Verify and approve the Project Closing documentation and handover documents

    · Receive and perform assigned tasks as directed by Senior Project manager.

    ·   Conduct regular reviews of changing project requirements, organisation and resource needs, and provide recommendation for changes accordingly.


Qualifications & Experience:

    ·   University Degree in civil engineering or equivalent, formal education in structural engineering is an advantage.

    ·   Minimum 8 years telecommunication experience with at least 4 years in OSP management position within a telecom organisation.

    ·   PMP Certified will be an advantage

    ·   Extensive knowledge and professional experience in design and execution of civil works and electromechanical installations, project reporting and coordination.

    ·   Formal training in project management techniques and methodologies (PMI, PRINCE or similar) will be considered an advantage.

    ·   Essential skills: Team work, Communication skills and knowledge transfer capability.

  • Excellent knowledge of the English language; knowledge of the Arabic language would be an advantage.
Riyadh, Saudi Arabia
OSP Project Management

Legal Specialist

1 open position

Position Objective:

Provide timely legal support to ensure compliance, resolve legal matters efficiently, and minimize legal and financial risks to the TAWAL projects.

Job Description & Responsibilities:

·         Drafting, reviewing, and negotiating commercial contracts.

·         Providing legal advice on Site Lease contractual issues.

·         Excellent communication and writing skills with internal and external counterparts.

·         Consistently update the database(s) and utilize cases & contracts management tools effectively and efficiently to monitor cases and track contract deadlines and expiration dates.

·         Undertaking compliance checks and ensuring that compliance procedures are followed.

·         Investigate and assess various risks that may affect corporate operations and choices.

·         Keep up to date with any changes to the laws or regulations in jurisdictions that impact the business, and implement, construct, and maintain procedures and documents, as necessary.

·         Review and endorse the lease contracts between the company and Landlords.

·         Assist Legal in document preparation as requested by the management.

·         Completing a final review of full document packages for compliance/accuracy prior to sending them out for Tawal’s signature.

·         Serve as a liaison between the site lease and legal for all documentation package compliance needs.

·         Respond to email inquiries regarding contracts from internal departments.

·         Prepare forms, support letters, and other documents accurately according to information received from the management.

·         Performs other related duties as assigned.


Qualifications & Experience:

Mandatory skills:

  • Strong knowledge of Saudi laws, regulations, and contractual requirements
  • Contract review and legal drafting
  • Claims, disputes, and legal issue management
  • Risk identification and legal/commercial assessment
  • Experience with landlord, municipality, permit, and government-related matters
  • Strong written and verbal Arabic and English
  • Negotiation and stakeholder management
  • Ability to prepare formal legal correspondence and notices
  • Strong documentation, tracking, and reporting skills
  • Ability to manage multiple cases and priorities within agreed timelines
  • High level of confidentiality, integrity, and attention to detail
  • Good Microsoft Office skills, especially Word and Excel


Riyadh, Saudi Arabia
Site Acquisition

Cost Controller

1 open position

Position Objective:

• Ensure effective cost planning, monitoring, and control across all project phases to maintain alignment with approved budgets. • Provide accurate cost reporting, forecasting, and variance analysis to support management decisions. • Strengthen financial governance by validating quantities, monitoring expenditures, and ensuring compliance with client and internal financial processes. • Enhance cost visibility through structured reporting, dashboards, and data driven insights. • Support continuous improvement by analyzing cost trends, productivity, and financial KPIs.

Job Description & Responsibilities:

·        Prepare, monitor, and control project budgets (CAPEX/OPEX) across OSP, ISP, DC, and Exchange domains.

·        Track actual costs, commitments, and forecasts to ensure alignment with approved budgets.

·        Conduct cost variance analysis, trend analysis, and earned value analysis (EVA) to identify deviations and recommend corrective actions.

·        Validate quantities, BOQs, and contractor submissions prior to invoicing to ensure financial accuracy and compliance.

·        Monitor contractor cost performance, productivity, and resource utilization to ensure alignment with contractual and financial expectations.

·        Review and analyze change requests, scope variations, and route modifications to assess financial impact.

·        Prepare monthly, quarterly, and ad‑hoc cost reports for internal management and client stakeholders.

·        Maintain cost databases, dashboards, and financial models using Excel, Power BI, and ERP systems.

·        Support cash flow forecasting and financial planning activities across all project phases.

·        Coordinate with procurement, contracts, material management, and project controls teams to ensure cost alignment and data consistency.

·        Track material costs, warehouse inventory value, and asset capitalization to ensure accurate financial reporting.

·        Ensure compliance with client financial processes, invoicing requirements, and audit standards.

·        Support system updates, data integrity checks, and financial audits to ensure accuracy across ERP/client portals.

·        Identify cost risks, financial gaps, and discrepancies and support mitigation and corrective actions.

·        Provide executive‑level summaries, insights, and recommendations to support strategic decision‑making.

·        Contribute to continuous improvement initiatives by optimizing cost control processes, reporting automation, and financial governance.


Qualifications & Experience:

   Bachelor’s degree in Engineering, Finance, Accounting, or a related discipline.

·        Minimum 5–8 years of experience in cost control, project controls, or financial management within telecom or infrastructure projects.

·        Strong understanding of CAPEX/OPEX planning, cost control methodologies, and financial reporting.

·        Hands‑on experience with ERP systems, client portals, and financial databases.

·        Proficiency in Power BI, advanced Excel (pivot tables, formulas, data modeling), and data analysis tools.

·        Strong analytical, problem‑solving, and organizational skills with high attention to detail.

·        Excellent communication and presentation skills to convey financial data clearly.

·        Ability to work under pressure, manage multiple priorities, and meet strict deadlines.

·        Experience in telecom OSP/ISP environments is a strong advantage.

 

Riyadh, Saudi Arabia
Project Control Management

Technical Assistance Center (TAC)

1 open position

Position Objective:

Technical Assistance Center (TAC) SME: Provide deep technical expertise to support the design of the TAC operating model across network, IT, and IXP domains; develop detailed L2 support specifications; and validate technical readiness ahead of Day-1 launch. Post-launch, the role transitions to governing the MSP TAC function.

Job Description & Responsibilities:

Readiness:

•      Develop detailed L2 technical support specifications across all domains covered by the TAC — including network (fiber/DWDM, IP/MPLS, subsea CLS), IT infrastructure (ITOC), and IXP (route server, BGP, member connectivity).

•      Define QoS-based fault classification criteria — latency, jitter, packet loss, and availability thresholds per severity level.

•      Define diagnostic tooling requirements and technical procedures for fault investigation and resolution across all domains, including multi-vendor faults.

•      Develop the technical knowledge base framework and initial content for common fault scenarios per domain.

•      Support the TAC Lead in defining escalation procedures, L3 vendor interfaces, and training requirements.

•      Participate in readiness simulations and validate technical accuracy of support procedures.

•      Support acceptance testing of TAC tooling and validate technical readiness against defined criteria.

•      Contribute to OAT (Operational Acceptance Testing) by validating TAC tooling, diagnostic procedures, and knowledge base readiness.

Post Launch Governance:

•      Review MSP L2 fault investigation quality and validate adherence to agreed procedures.

•      Assess technical accuracy of MSP knowledge base updates and procedure changes.

•      Support TAC governance reviews with technical analysis of recurring fault patterns.

•      Identify QoS threshold or procedure gaps and recommend updates.

•      Support continual service improvement (CSI) efforts by providing technical analysis of recurring faults and recommending procedural or knowledge base enhancements.



Qualifications & Experience:

  • Minimum 8 years in telecommunications network operations with hands-on L2/L3 support experience.
  • Deep technical expertise in at least some of: fiber/DWDM, IP/MPLS, IT infrastructure, IXP, or subsea systems.
  • Experience developing technical procedures, support guides, and knowledge base content.
  • Familiarity with carrier-grade network diagnostic tools, OSS platforms, and ITSM systems.
  • Experience in a wholesale or carrier environment is advantageous.
  • Deep technical knowledge of fault diagnosis and resolution across optical, IP, IT, and IXP domains.
  • Strong analytical and problem-solving skills.
  • Familiarity with ITSM platforms, network management systems, and IT monitoring tools.
  • Strong written and verbal communication in English; Arabic is an advantage.
  • Experience with PMO, reporting tools, operational dashboards, and telecom systems is an advantage.
  • Hands-on experience with multi-vendor DWDM/OTN and IP/MPLS troubleshooting.


 


Riyadh, Saudi Arabia
Operations

Cybersecurity & Network Security Project Lead

1 open position

Position Objective:

Lead the project delivery of all cybersecurity and network security workstreams within the Silklink submarine cable system. Responsible for coordinating the deployment and integration of security infrastructure protecting cable landing stations, terrestrial backbone nodes, International Gateways (IGW), network management systems, and the submarine cable management network (SCMN). Ensure security hardening, perimeter protection, DDoS mitigation, and security operations capabilities are fully deployed and validated before each Silklink Ready for Service (RFS) milestone.

Job Description & Responsibilities:

Security Project Planning & Coordination

●        Develop detailed project plans, schedules, and WBS for all cybersecurity delivery activities across Silklink landing stations, terrestrial nodes, and IGW/IXP sites.

●        Define milestones and the critical path for security platform deployment aligned with SLTE commissioning, IP/MPLS backbone activation, and IGW go-live dates.

●        Manage security workstream dependencies with DWDM, IP/MPLS, IGW, and facilities delivery teams.

●        Coordinate security deployment sequencing across multiple landing station sites and international locations.

Landing Station & Infrastructure Security Deployment

●        Manage deployment of physical and logical security controls for cable landing stations, equipment rooms, and beach manhole (BMH) access points.

●        Coordinate network access control (NAC) and identity management system deployment for landing station and NOC environments.

●        Ensure submarine cable management network (SCMN) security including encrypted management interfaces, access control policies, and monitoring integration.

●        Oversee deployment of environmental monitoring and intrusion detection systems for landing station physical security.

Network Security & Perimeter Protection Deployment

●        Manage deployment of firewall platforms, IPS/IDS systems, and network segmentation controls across all core network domains.

●        Coordinate DDoS protection and traffic scrubbing solution deployment at IGW and internet-facing network layers.

●        Ensure security zone models, inter-zone policies, and ACL architectures are correctly implemented across all routing domains.

●        Manage VPN and encrypted tunneling deployment for out-of-band management and inter-site operations traffic.

●        Track security platform acceptance testing, policy validation, and penetration testing activities.

Security Operations & SIEM Integration

●        Manage SIEM integration, security logging activation, and SOC readiness activities for the Silklink network.

●        Coordinate security event correlation rules, alerting policies, and incident response workflow deployment.

●        Ensure security telemetry collection (NetFlow, syslog, SNMP traps) from all submarine and terrestrial network elements.

●        Oversee SOC handover, operator training coordination, and operational readiness certification.

Security Compliance & Risk Management

●        Ensure all security deployments comply with ISO 27001, NIST Cybersecurity Framework, ITU-T security recommendations, and consortium security policies.

●        Coordinate pre-go-live vulnerability assessments, penetration tests, and security audit readiness activities.

●        Identify and manage security-specific project risks, issues, and change requests.

●        Maintain security compliance documentation, test records, and audit-readiness packages.

Vendor Coordination & Reporting

●        Coordinate with security vendors for equipment delivery, professional services, and configuration support.

●        Manage security vendor SLA performance and escalation for Silklink-specific deployment activities.

●        Prepare weekly and monthly security workstream status reports, vulnerability tracking dashboards, and compliance updates.

●        Provide regular updates to the Senior Project Manager, consortium security leads, and client stakeholders.

Position KPIs

●        Deliver all security platform deployments and integration milestones before each Silklink RFS gate.

●        Achieve zero critical security compliance gaps or unmitigated vulnerabilities at landing station and IGW go-live.

●        Ensure full SIEM integration, SOC readiness, and security monitoring coverage across all Silklink network domains before operational handover.

●        Ensure submarine cable management network (SCMN) security controls are deployed and validated at all landing stations.

●        Maintain security project spend within approved budget with cost variance < 5%.

●        Deliver complete security documentation, penetration test records, and compliance packages at workstream closure.


Qualifications & Experience:

Technical Qualifications

●        Cybersecurity Deployment for Submarine Cable & Carrier-Grade Networks

●        Landing Station Physical & Logical Security

●        Submarine Cable Management Network (SCMN) Security

●        Firewall, IPS/IDS & DDoS Protection Deployment

●        NAC, Zero Trust & VPN Deployment

●        SIEM Integration & SOC Readiness

●        Security Acceptance Testing & Penetration Testing Coordination

●        ISO 27001, NIST & ITU-T Security Compliance

●        Vendor Coordination & SLA Management

●        Schedule Management & Delivery Governance

Leadership & Management Qualifications

●        Project Leadership & Security Delivery Coordination

●        Consortium & Multi-Country Security Stakeholder Management

●        Vendor & Compliance Governance

●        Cross-Functional Team Coordination

●        Technical Communication & Reporting

Academic & Professional Experience

● ​Bachelor's or Master of Engineering in Cybersecurity, Telecommunications, Computer Science, or related discipline.

●        Minimum 7 years of experience in network security project delivery, preferably in submarine cable or carrier-grade environments.

●        Proven experience deploying security infrastructure for landing stations, IGW facilities, and international connectivity networks.

●        Multi-vendor security experience (Palo Alto, Cisco, Fortinet, Juniper, Arbor/Netscout).

●        Knowledge of submarine cable management network security and SCMN hardening practices.

●        CISSP, CISM, PMP, or equivalent certifications are highly desirable.

●        Good communication, documentation, and multi-stakeholder coordination skills.


Riyadh, Saudi Arabia
Core - Project Management

Site Quality Control Inspector

1 open position

Position Objective:

The OSP Inspector will have as their main task to coordinate and monitor field Inspection activities and to collect and manage inventory data from the field surveys.

Job Description & Responsibilities:

  • Assist in the preparation of Field (Data) Survey plans and survey templates based on approved STC Standards and specifications
  • Prepare survey procedures, coordinate, communicate, and enforce these with involved parties
  • Conduct site survey inspections to assess any audit discrepancies and provide feedback to related inspectors and OSP contractors for training purposes
  • Monitor the field (data) survey activities and verify that all survey activities are executed according to agreed plans and procedures
  • Collect data from field survey teams, and consolidate and pre-process these for the use of the Quality Survey & Audit team
  • Ensure that the survey & audit outputs contain the requested information, and coordinate with the survey team to correct missing, incomplete, inconsistent or otherwise low-quality data
  • Prepare regular reports on survey & audit activities, progress status, and performance of Quality Survey & Audit teams and assess knowledge gaps for training purposes
  • Monitor quality of work performed and prepare regular reports on the quality of the survey & audit results.
  • With the support of the Project Manager, ensure the OSP contractors' compliance with project schedules, field meetings, quality audits and PAT scheduling and activities

Position KPIs

  • All work included in the project schedule.
  • 90% of work completed as per approved Project schedule.
  • Scheduled progress and quality reports submitted on time with complete information.


Qualifications & Experience:

    ·       A Diploma / Degree or equivalent.

    ·       Minimum 2 years of experience with survey & audit.

    ·       Must have direct experience in dealing with fiber surveys

    ·       Must have excellent communication and presentation skills



Riyadh, Saudi Arabia
OSP - Field Assurance

CME Field Engineer

1 open position

Position Objective:

The CME QC Inspector / Surveyor will be responsible for carrying out on-site quality assurance and quality control inspection and independent survey checks of civil, mechanical, and electrical works across a national data center program, on behalf of the Client as Project Management Consultant. The role verifies that contractor work matches the approved design and applicable standards, including TIA-942, and maintains evidence-backed records that support a clean facility handover and commissioning. The ideal candidate will have practical site assurance experience and familiarity with the Syrian construction market.

Job Description & Responsibilities:

This is a field-based assurance role with an owner's engineer posture, verifying quality without self-performing or supervising construction.

  • Inspect civil, structural, mechanical, and electrical works against approved drawings and technical specifications, with reference to TIA-942 and applicable ASHRAE and NFPA codes.
  • Perform independent setting out and check-survey work covering levels, dimensions, alignments, and as-built verification using total station and auto level instruments.
  • Check material and mill test certificates against approved submittals before items are incorporated into the works.
  • Witness and sign off Inspection and Test Plan hold and witness points across all civil, mechanical, and electrical activities.
  • Verify earthing and grounding works, including earth-continuity and earth-resistance testing, against the approved design.
  • Witness and record assigned commissioning and acceptance tests within the Level 1 to Level 5 sequence, with Level 5 being the Integrated Systems Test.
  • Raise Non-Conformance Reports when work fails specification, and track each one through to verified close-out.
  • Maintain the punch list for assigned areas and re-inspect rectified items before sign-off.
  • Verify that site work follows approved safety rules, permit-to-work, and lock-out or tag-out procedures when witnessing electrical works.
  • Organise quality records and provide accurate daily and weekly inspection input to the manager.
  • Coordinate with contractor and supervision teams to schedule inspections and prevent works being covered up before witness.

Qualifications & Experience:

  • Technical diploma or Bachelor's degree in Civil, Mechanical, or Electrical Engineering, or equivalent trade certification with strong site experience.
  • Minimum 3 to 5 years of experience in site QA/QC, field inspection, or survey on building, mechanical, electrical and plumbing, or infrastructure projects. Data center or mission-critical exposure is an advantage.
  • Recognised construction safety certification required or strongly preferred, such as NEBOSH International General Certificate, IOSH, OSHA 30, or equivalent.
  • Working knowledge of survey instruments such as total station and auto level, with the ability to read construction and MEP drawings.
  • Familiarity with quality documentation and acceptance codes such as ACI 318, BS EN, and NFPA. Awareness of TIA-942 and Uptime Institute Tier requirements (Tier III or Tier IV per site) is an advantage.
  • Good written and spoken English for inspection records and reporting. Arabic is required.
  • Familiarity with the Syrian construction market and post-conflict or frontier environments is strongly preferred.
  • Syrian nationals are encouraged to apply. Candidates must be legally eligible to work in Syria.
  • Willing to travel and work on a rotational basis across multiple data center sites, including shift coverage where required.
Riyadh, Saudi Arabia
Technical Facility - Field Assurance

End-to-End Service Order Orchestration SME

1 open position

Position Objective:

The End-to-End Service Order Orchestration SME will provide domain expertise for the design, customisation, validation, and rollout of the Bonya service order management and orchestration capability. The role will ensure that the platform supports the complete lifecycle of service requests, orders, approvals, assignments, fulfilment, field execution, status tracking, closure, and reporting. The SME will work closely with business stakeholders, architects, business analysts, developers, integration teams, and operational users to translate service delivery processes into practical system workflows.

Job Description & Responsibilities:

    • Define and validate the end-to-end service order lifecycle across request intake, order creation, feasibility, approval, assignment, fulfilment, completion, and closure.
    • Work with business teams to map current processes, pain points, manual workarounds, and target-state workflows.
    • Define service order orchestration rules, statuses, transitions, approval points, SLAs, escalation rules, and exception handling.
    • Support the design of Bonya workflows for service delivery, infrastructure delivery, field operations, task management, and management reporting.
    • Provide input into functional specifications, workflow diagrams, user stories, process maps, and acceptance criteria.
    • Validate that system customisations meet business and operational needs.
    • Support UAT preparation, test scenario definition, defect review, and business sign-off.
    • Advise on operational impacts, process controls, handover points, and governance requirements.
    • Support training, change management, and adoption activities for service order management users.
    • Act as the main bridge between operational SMEs and the technical implementation team.

Qualifications & Experience:

    • Bachelor’s degree in Telecommunications, Engineering, Information Systems, Business, Operations Management, or a related field.
    • Certification in ITIL, TM Forum, Lean Six Sigma, Business Process Management, or equivalent is desirable.

Riyadh, Saudi Arabia
Architecture & Planning

Network Architecture & Planning Lead

1 open position

Position Objective:

Lead the end-to-end network architecture and planning function for the Silklink telecom program. Own the target network blueprint, planning governance, design assurance, technical standards, and cross-domain alignment across fiber, transport, IP/MPLS, inventory, circuits, and asset management workstreams.

Job Description & Responsibilities:

·       Serve as the overall technical authority for network architecture and planning across the Silklink program.

·       Define and maintain the target network architecture, planning principles, design standards, naming conventions, capacity rules, and technology roadmaps.

·       Lead integration across fundamental planning, fiber, DWDM, IP/MPLS, inventory, circuit, and asset domains to ensure consistent and implementation-ready outputs.

·       Review and approve high-level designs, low-level design inputs, network plans, migration strategies, and implementation constraints.

·       Translate business, service, SLA, availability, resilience, capacity, and regulatory requirements into scalable network architecture decisions.

·       Establish design governance, decision logs, architecture review boards, technical risk registers, and quality gates for planning deliverables.

·       Coordinate with operations, field teams, vendors, data/reporting teams, and customer stakeholders to resolve planning dependencies and blockers.

·       Ensure network plans are reconciled with physical inventory, circuit records, asset information, and implementation evidence.

·       Monitor plan quality, change impact, capacity utilization, resilience compliance, and delivery progress against program milestones.

  • Provide technical leadership, mentoring, and escalation support for planners and SMEs across the project.

Soft Skills:

··       Strong stakeholder management and practical communication with technical and non-technical teams.

·       High attention to detail, quality mindset, and structured documentation habits.

·       Ability to work under delivery pressure while maintaining accuracy and governance.

·       Strong problem-solving skills and ownership of assigned deliverables.

  • Collaborative mindset across planning, engineering, operations, rollout, and vendor teams.

Languages:

·       English – mandatory

·       Arabic – mandatory

Position KPIs

·       Architecture and planning deliverable acceptance rate.

·       Design review cycle time and number of critical rework items.

·       Cross-domain dependency closure rate against project milestones.

·       Compliance with resilience, capacity, naming, and documentation standards.

·       Stakeholder satisfaction and timely resolution of technical escalations.


Qualifications & Experience:

·       Bachelor's degree in Telecom or IT or equivalent.

·       12+ years in telecom network architecture, strategic planning, or multi-domain network engineering.

·       Proven experience leading fiber, optical transport, IP/MPLS, service, and inventory-related planning activities.

·       Strong understanding of telecom service provider architecture, backbone/metro/access networks, capacity planning, resilience, and migration methods.

·       Experience leading multi-vendor and multi-site telecom transformation or inventory/reconciliation programs.

  • Strong governance, documentation, review, and decision-management capabilities.

Relevant Certificates:

·       CCIE/CCNP Service Provider, JNCIE/JNCIP, or equivalent preferred

·       TM Forum Frameworx / eTOM / SID awareness preferred

·       ITIL Foundation preferred

·       PMP/PRINCE2 or architecture certification is an advantage


Riyadh, Saudi Arabia
Architecture & Planning

Financial Project Control Expert

1 open position

Position Objective:

Manage and oversee telecom project financial controls, budget commitments, work orders, contractor payments, and invoice processing activities to ensure effective budget utilization, contractual compliance, financial governance, accurate financial reporting, and timely project delivery. Act as a key financial control focal point supporting project execution while safeguarding company financial interests and ensuring adherence to internal policies and approval frameworks.

Job Description & Responsibilities:

Key Responsibilities

Financial Planning & Budget Control

  • Monitor and control project budgets, commitments, forecasts, and expenditure to ensure alignment with approved financial plans.
  • Verify budget availability and funding allocation prior to the issuance of Work Orders (WOs) and financial commitments.
  • Track budget consumption, commitments, and actual expenditures while identifying potential risks and variances.
  • Support budget forecasting, accrual management, and financial reconciliation activities throughout the project lifecycle.

Work Order Management

  • Manage the end-to-end Work Order lifecycle, including issuance, amendments, extensions, cancellations, closure, and tracking.
  • Review and validate scope, quantities, mapping sheets, CUL items, pricing, and supporting documentation before WO issuance.
  • Ensure all WOs are issued in accordance with approved contracts, blanket agreements, procurement policies, and delegated authority requirements.
  • Maintain accurate records and tracking mechanisms for all project commitments and obligations.

Invoice & Payment Control

  • Review, validate, and control contractor and vendor invoices against approved Work Orders, contracts, completion certificates, and project deliverables.
  • Monitor invoice backlogs, pending approvals, aging reports, and payment status to ensure timely processing and settlement.
  • Prevent duplicate commitments and payments by validating existing WOs, booked amounts, prior invoices, and financial records.
  • Coordinate with Finance, Procurement, Contracts, and project teams to resolve invoice discrepancies and payment-related issues.
  • Support efficient invoice approval workflows and adherence to payment service level agreements.

Contract & Commercial Compliance

  • Ensure financial transactions comply with contractual terms, approved pricing schedules, procurement requirements, and company financial policies.
  • Support the creation, amendment, administration, and utilization of Blanket Agreements and other commercial arrangements.
  • Validate financial and commercial documentation to ensure contractual accuracy and compliance.

Financial Reporting & Governance

  • Prepare and maintain financial reports covering budget utilization, commitments, accruals, invoice status, payment performance, and Work Order activities.
  • Support month-end and year-end financial closing activities, including accrual preparation and reconciliation.
  • Maintain complete, accurate, and audit-ready records for all financial and operational transactions.
  • Ensure compliance with internal controls, governance requirements, audit standards, and project approval workflows.
  • Identify financial risks, process inefficiencies, and control gaps, and recommend corrective actions and continuous improvement initiatives.

Stakeholder Management

  • Collaborate with Project Managers, PMO, PPC, Procurement, Contracts, Finance, and vendors to support project delivery and financial governance.
  • Provide financial insights, recommendations, and support to management and project teams for informed decision-making.
  • Lead financial control matters, commitments, Work Orders, payments, and budget management.

Key Performance Indicators (KPIs)

  • Budget Utilization Accuracy
  • Commitment Tracking Accuracy
  • Work Order Processing Turnaround Time
  • Invoice Backlog Reduction
  • Invoice Processing Compliance
  • Accrual Accuracy
  • Financial Reporting Timeliness
  • Audit Compliance Results
  • Stakeholder Satisfaction


Qualifications & Experience:

Bachelor’s Degree in Finance, Accounting, Business , or a related discipline.

Professional certifications such as PMP, CMA, CPA, ACCA, or equivalent are considered an advantage.

Minimum 7 years of experience in Financial Control, Budget Management, Project Controls, Commercial Operations, Work Order Management, Invoice Processing, or Telecom Project Finance.

Experience within telecom, infrastructure, construction, or project-based environments is highly preferred.

Demonstrated experience in managing budgets, commitments, contracts, Work Orders, accruals, and contractor payments.


Core Competencies

  • Financial Acumen
  • Analytical Thinking
  • Attention to Detail
  • Problem Solving
  • Stakeholder Management
  • Communication and Negotiation
  • Planning and Organization
  • Governance and Compliance
  • Continuous Improvement Mindset



Riyadh, Saudi Arabia
Site Acquisition
About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.