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Technical Facilities Design Manager

1 open position

Position Objective:

Lead the end-to-end technical facilities design and engineering activities for all telecom infrastructure, including technical buildings, data centers, equipment rooms, power systems, HVAC/cooling, grounding, and civil works. Responsible for developing compliant, resilient, and future-ready facility designs aligned with project and technology requirements. Manage design governance, technical approvals, standards compliance, and vendor technical evaluations to ensure optimized facility infrastructure that fully supports all network domains.

Job Description & Responsibilities:

  • Lead end-to-end design of technical buildings, equipment rooms, data centers, and network hosting facilities.
  • Develop and review High Level Design (HLD) and Low Level Design (LLD) for all facility systems.
  • Define civil and structural requirements for cable routing, duct banks, trenches, and equipment foundations.
  • Ensure compliance with TIA/EIA, ASHRAE, IEC, and applicable international telecom facility standards.
  • Coordinate with network domain teams to align facility capacity and infrastructure with equipment placement requirements.
  • Design AC and DC power distribution systems for telecom equipment rooms and data center facilities.
  • Define UPS, battery bank, and generator sizing and redundancy architectures.
  • Develop power capacity planning, load analysis, and distribution panel design.
  • Ensure power system designs comply with safety, resiliency, and redundancy (N+1/2N) requirements.
  • Design precision cooling and HVAC solutions for equipment rooms and data centers.
  • Define hot/cold aisle containment strategies and airflow management layouts.
  • Perform thermal load calculations and cooling capacity sizing.
  • Define environmental monitoring systems for temperature, humidity, and water leakage detection.
  • Design grounding and bonding systems in accordance with telecom and electrical standards.
  • Define electrostatic discharge (ESD) protection measures for sensitive equipment areas.
  • Review and approve grounding test reports and certification documents.
  • Design cable management systems, containment structures, and routing infrastructure.
  • Develop civil and structural design requirements for facility construction and retrofitting activities.
  • Define cable pathway, overhead tray, under-floor routing, and containment standards.
  • Own the design governance process for all facilities-related design activities.
  • Review and approve facility designs, layout drawings, MEP integration models, and vendor submissions.
  • Lead technical design review boards, ensuring compliance with engineering, safety, and regulatory standards.
  • Assess design risks and ensure mitigation actions are addressed before design sign-off.
  • Approve detailed engineering deliverables before implementation and construction phases commence.
  • Lead technical evaluation of vendor solutions, architecture proposals, and design submissions.
  • Participate in RFI/RFP technical assessment, compliance evaluation, and solution validation activities.
  • Provide technical leadership and guidance to facilities engineering teams and project stakeholders.

Qualifications & Experience:

  • Bachelor's or Master of Engineering in Electrical Engineering, Civil Engineering, or related discipline.
  • Minimum 10 years of experience in telecom facilities or data center infrastructure design.
  • Solid knowledge of power systems, cooling systems, and telecom equipment room design standards.
  • Experience with multi-vendor facilities solutions and construction supervision.
  • Proficiency in AutoCAD, Revit, or equivalent engineering design tools.
  • Good management, leadership, communication, and presentation skills.
Riyadh, Saudi Arabia
Core - Design

Contract & Commercial Lead

1 open position

Position Objective:

Manage contract and commercial controls for the construction and renovation procurement of a multi-site program (Marakez Tahakom), strengthening negotiated outcomes and contract commitments, ensuring clear visibility of variations and claims, and proactively reporting commercial exposure.

Job Description & Responsibilities:

  • Lead the commercial bid levelling, financial evaluation and negotiation of construction and renovation offers.
  • Review BoQ pricing, commercial exclusions, payment terms, guarantees, warranties and contract qualifications.
  • Coordinate contract drafting, review and execution with Legal and authorised Tahakom signatories.
  • Maintain a complete contract register, including amendments, performance securities and milestone obligations.
  • Reconcile awarded contracts and approved changes against budget and commitment registers.
  • Maintain consolidated commercial visibility across multiple concurrent contracts and sites.
  • Administer the variation order process, including contract amendments, ensuring all changes are documented and commercially justified.
  • Maintain records of commercial risks, potential claims, disputes and escalations, and coordinate legal advice where required.
  • Monitor supplier and contractor commercial compliance, and support commercial close-out and final reconciliation.
  • Provide management with forecast exposure, deviations and recommended mitigation actions.

Qualifications & Experience:

  • Bachelor’s degree in Engineering, Contract Management, Supply Chain Management, Business Administration or equivalent.
  • 10+ years of experience in construction contracts, cost and commercial management, and negotiation.
  • Strong knowledge of construction payment terms, BoQs, variation valuation, claims and risk.
  • Experience with FIDIC or comparable contract forms; MRICS or MCIPS preferred.
  • Experience managing contracts across multi-site or program-level rollouts.
  • Ability to work with Legal, Finance, Project Controls and technical stakeholders.
  • Saudi nationals, fluent Arabic speakers and candidates based in KSA are encouraged to apply.
Riyadh, Saudi Arabia
PMC
Permanent

Senior IT Project Manager

1 open position
Position Objective
Lead the delivery of multiple complex IT projects aligned with strategic goals. Ensure clear scope definition, effective planning, proactive risk management and strong stakeholder coordination to deliver projects on time, within budget and to agreed quality standards.
​
Job Description & Responsibilities:
  • Define project scope, objectives, deliverables and acceptance criteria in alignment with business priorities.
  • Develop and maintain integrated project plans, schedules and resource allocations across multiple teams and projects.
  • Lead cross-functional teams, vendors and external partners, ensuring accountability and effective coordination.
  • Engage executive and operational stakeholders and maintain structured communication throughout the project lifecycle.
  • Identify and manage risks, issues and dependencies, including those associated with IT and AI initiatives, and implement mitigation and contingency plans.
  • Monitor project performance through dashboards and management tools, addressing deviations from agreed scope, schedule and budget.
  • Manage project budgets, financial controls and scope changes to optimise costs while maintaining delivery quality.
  • Ensure compliance with applicable regulatory requirements, cybersecurity standards and governance frameworks.
  • Act as the primary escalation point for project issues and coordinate timely resolution across internal teams, clients and vendors.
  • Lead project status meetings and provide senior management with reports covering progress, risks, financial performance and required decisions.
  • Coordinate with technical and operational teams to ensure architectural alignment, deployment readiness and effective handover.
  • Oversee quality assurance, validate deliverables and obtain stakeholder acceptance against agreed requirements.
  • Manage vendor performance and service-level agreements to ensure contractual compliance and value delivery.
  • Conduct post-project reviews, capture lessons learned and drive improvements in PMO governance and delivery processes.
Qualifications & Experience:
  • Bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline. Master’s degree in a preferred.
  • 8–12 years of IT project management experience leading complex, multidisciplinary initiatives.
  • Proven experience managing multiple high-priority projects simultaneously.
  • Strong stakeholder management, vendor governance and cross-functional leadership skills.
  • Experience in project planning, budgeting, resource management, risk management and performance reporting.
  • Professional certification such as PMP, PMI-ACP, PRINCE2 Practitioner or equivalent.
  • Strong communication, negotiation and executive reporting skills.
  • Experience delivering AI, advanced technology, digital transformation or software development projects.
  • Experience in government or semi-government environments.
  • ITIL or Agile/Scrum certification.
Riyadh, Saudi Arabia
Tahakom
Permanent

Technical Support Engineer

1 open position

Position Objectives:

The Technical Support Engineer will provide technical, application, and operational support for the Bonya platform during project delivery, testing, rollout, and post-go-live stabilisation. The role will support users, investigate incidents, assist with configuration, monitor platform behaviour, coordinate with development and infrastructure teams, and help ensure smooth adoption of the system.


Job Description and Responsibilities

  • Provide first-level and second-level support for Bonya users during UAT, pilot, rollout, and production stabilisation.
  • Log, triage, investigate, assign, and track incidents, service requests, defects, and user queries.
  • Support user access, role assignment, password/SSO issues, workflow issues, and configuration-related support requests.
  • Reproduce reported defects and provide clear technical analysis to developers and testers.
  • Monitor application behaviour, system logs, job failures, integration errors, and performance issues.
  • Support data import/export activities, report generation, user administration, and routine operational tasks.
  • Assist with deployment validation, smoke testing, release verification, and environment checks.
  • Prepare support guides, FAQs, knowledge base articles, and user support documentation.
  • Participate in hypercare and post-go-live support.
  • Escalate issues to infrastructure, development, database, integration, or security teams as required.


Qualification and Required Skills

  • Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
  • 3+ years of experience in application support, technical support, systems support, or service desk escalation roles.
  • ITIL Foundation or equivalent service management certification is desirable. 
  • Experience supporting ERP, CRM, workflow, service management, or custom enterprise applications. 
  • Experience with Odoo or similar enterprise platforms is desirable. 
  • Basic understanding of Linux, PostgreSQL, web applications, APIs, logs, user roles, and access control.  
  • Experience working with ticketing tools, incident management processes, and SLA-based support. 
  • Experience supporting UAT, go-live, and hypercare activities is advantageous.


Riyadh, Saudi Arabia
Infrastructure Delivery Mgt Platform (Bonya)

Reporting & Scheduling Specialist

1 open position

Position Objective:

Develop, maintain, and control project schedules across OSP, ISP, DC, and Exchange activities; ensure accurate, timely, and standardized reporting to support project visibility and performance monitoring. Strengthen coordination between engineering, design, permitting, implementation, and contractor teams to ensure schedule readiness and alignment, enhance reporting efficiency through automation, dashboards, and data integrity controls, support management with analytical insights, KPI tracking, and executive-leveexecutive-level summaries. 


Job Description & Responsibilities:

  • Develop, update, and maintain detailed project schedules covering all phases of OSP, ISP, DC, and Exchange implementation.
  • Track daily, weekly, and monthly progress against the approved baseline schedule and identify variances.
  • Prepare schedule forecasts, delay analyses, and recovery plans in coordination with project teams and contractors.
  • Consolidate progress data from multiple regions, contractors, and departments into unified reports.
  • Prepare weekly, monthly, and KPI aligned progress reports for internal management and client stakeholders.
  • Develop and maintain Power BI dashboards, Excel trackers, and visual reports to enhance project visibility.
  • Ensure data accuracy and consistency across ERP systems, client portals, and internal reporting tools.
  • Coordinate with engineering, design, permitting, and implementation teams to ensure schedule readiness and alignment.
  • Validate contractor progress submissions, schedules, and productivity reports before integration into master schedules.
  • Monitor key KPIs such as installation progress vs targets, testing and acceptance rates, and productivity metrics.
  • Support automation of reporting processes to improve efficiency, accuracy, and transparency.
  • Conduct schedule audits to identify discrepancies, missing updates, or misaligned data.
  • Prepare executive level summaries, charts, and insights for management decision making.
  • Track dependencies, constraints, and critical path activities to ensure proactive issue resolution.
  • Support change management by assessing schedule impacts of scope changes, route modifications, and design updates.
  • Coordinate with contractors to ensure timely submission of progress reports, schedules, and supporting documents.
  • Maintain historical data, trend analyses, and performance benchmarks for continuous improvement.
  • Participate in internal and external coordination meetings to present schedule status and reporting insights.
  • Ensure alignment between field progress, system updates, and reporting outputs across all domains.
  • Manage archive (soft and hard copies) of all project plans and schedules for reference and safekeeping.

Qualifications & Experience:

  • Bachelor’s degree in Engineering, Project Management, or a related discipline.
  • Minimum 5–8 years of experience in scheduling, reporting, or project controls within telecom or infrastructure projects.
  • Strong understanding of project scheduling methodologies and tools (Primavera, MS Project, or equivalent).
  • Hands on experience with Power BI, advanced Excel, and data visualization/reporting tools.
  • Proficiency in ERP systems, client portals, and progress monitoring databases.
  • Strong analytical, organizational, and problem solving skills with high attention to detail.
  • Excellent communication and presentation skills for conveying complex data clearly.
  • Ability to work under pressure, manage multiple priorities, and meet strict reporting deadlines.
  • Experience in OSP/ISP telecom environments is a strong advantage.
Riyadh, Saudi Arabia
Project Control Management

Electrical Design Engineer

1 open position
Position Objective:
Provide independent technical review of electrical design deliverables for data centre facilities on behalf of the PMO. Ensure designs are technically sound, compliant, coordinated, and buildable, and meet the project brief, Employer’s Requirements, and applicable standards from concept design through Issued for Construction (IFC), shop drawings, and construction support.

Job Description & Responsibilities:
  • Review electrical design submissions at concept, schematic, detailed design, IFC, and shop drawing stages, issuing structured and actionable comments within agreed review turnaround times.
  • Assess single-line diagrams, HV/LV distribution layouts, switchgear specifications, UPS and generator sizing calculations, cable schedules, earthing designs, and protection coordination studies for technical accuracy and completeness.
  • Verify compliance with the project brief, Employer’s Requirements, applicable electrical standards, and local authority requirements, documenting and escalating any deviations.
  • Review designs against the specified TIA-942 rating or Uptime Institute Tier requirements, as applicable, including resilience configurations such as N+1 and 2N.
  • Assess electrical system efficiency and design assumptions against the project’s power usage effectiveness (PUE) targets.
  • Produce clear, specific, and technically substantiated review comments, referencing relevant drawings, calculations, standards, or contractual requirements.
  • Identify and escalate critical electrical design errors before construction, tracking their resolution with the objective of preventing critical design issues from reaching site.
  • Review coordination between electrical, mechanical, civil, structural, architectural, and ICT/ELV packages to identify spatial conflicts, interface gaps, and missing design information.
  • Review BIM models and coordination reports to verify the required Level of Development (LOD) and confirm that relevant electrical clashes are resolved before IFC issue.
  • Maintain a live register of design review comments, outstanding technical issues, responsible parties, and closure dates.
  • Assess consultant and contractor responses and resubmissions, verifying adequate resolution and closing review comments within agreed timeframes.
  • Represent the PMO in design review meetings, multidisciplinary workshops, and BIM coordination sessions, documenting decisions and following up on assigned actions.
  • Review electrical material submittals, method statements, Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) procedures, and commissioning plans for alignment with approved designs and project requirements.
  • Identify deviations from approved IFC designs during construction support, raise non-conformance records where required, and monitor corrective actions through closure.
Qualifications & Experience:
  • Bachelor’s degree in Electrical Engineering.
  • 8–12 years of relevant electrical engineering experience in data centres or mission-critical facilities, with a demonstrated track record in consultancy-side design and technical review.
  • Strong technical knowledge of HV/LV power distribution, switchgear, UPS systems, diesel generators, lighting, earthing, lightning protection, and Building Management System (BMS) interfaces.
  • Sound understanding of data centre rating and Tier requirements, resilience design principles, redundancy configurations, and PUE benchmarking.
  • Experience reviewing electrical drawings, models, and calculations produced using AutoCAD, Revit MEP, ETAP, DIALux, or equivalent tools.
  • Ability to interrogate calculation reports, verify design assumptions, and identify technical deficiencies.
  • Working knowledge of BIM coordination using Revit and Navisworks, including federated model reviews, clash detection, and LOD compliance.
  • Thorough knowledge of applicable standards, including IEC 60364, BS 7671, NFPA 70/75, TIA-942, and relevant local authority requirements.
  • Strong written communication and coordination skills, with the ability to prepare clear review schedules, technical correspondence, and action registers.
Riyadh, Saudi Arabia
Data Center Design
Full time

IT Project Manager

1 open position
Position Objective
Manage multiple IT projects aligned with business goals through clear scope definition, structured planning, proactive risk management and effective stakeholder coordination. Deliver projects within agreed timelines, budgets and quality standards.
​
Job Description & Responsibilities
  • Define project scope, objectives, deliverables and acceptance criteria in alignment with business requirements.
  • Develop and maintain project plans, schedules and resource allocations to support efficient delivery.
  • Establish stakeholder communication plans and maintain alignment throughout the project lifecycle.
  • Identify and manage project risks, issues and dependencies, implementing mitigation plans and corrective actions.
  • Lead cross-functional teams and coordinate internal departments, vendors and external partners to achieve project milestones.
  • Monitor progress using project management tools and track performance against agreed scope, schedule, budget and quality requirements.
  • Manage project budgets, expenditure and scope changes to control costs and prevent overruns.
  • Ensure compliance with applicable regulatory requirements, industry best practices and internal policies.
  • Act as the primary liaison between internal teams, clients and vendors to coordinate delivery and resolve issues.
  • Conduct project status meetings and provide stakeholders and senior management with progress reports, risks and recommended actions.
  • Coordinate with business and technical teams to ensure project deliverables meet agreed requirements.
  • Oversee quality assurance activities and validate deliverables against acceptance criteria.
  • Manage vendor relationships and monitor compliance with contractual commitments and service-level agreements.
  • Conduct post-project reviews, document lessons learned and recommend improvements to project delivery processes.
Qualifications & Experience
  • Bachelor’s degree in Computer Science, Information Technology or a related discipline.
  • 4–6 years of project management experience, focused on IT projects, particularly AI, advanced technology or software development.
  • At least 1–2 years of experience managing multiple projects simultaneously within the overall experience requirement.
  • Certification such as PMP, PMI-ACP or equivalent.
  • Strong skills in project planning, budgeting, resource coordination, risk management and stakeholder communication.
  • Proficiency in project management tools and methodologies.
  • Ability to coordinate cross-functional teams and manage vendor performance.
Riyadh, Saudi Arabia
Tahakom
Contract

Reporting / Scheduling Specialist

1 open position

Position Objective:

Develop, maintain, and control project schedules across OSP, ISP, DC, and Exchange activities. • Ensure accurate, timely, and standardized reporting to support project visibility and performance monitoring. • Strengthen coordination between engineering, design, permitting, implementation, and contractor teams to ensure schedule readiness and alignment. • Enhance reporting efficiency through automation, dashboards, and data integrity controls. • Support management with analytical insights, KPI tracking, and executive-level summaries

Job Description & Responsibilities:

  • Develop, update, and maintain detailed project schedules covering all phases of OSP, ISP, DC, and Exchange implementation.
  • Track daily, weekly, and monthly progress against the approved baseline schedule and identify variances.
  • Prepare schedule forecasts, delay analyses, and recovery plans in coordination with project teams and contractors.
  • Consolidate progress data from multiple regions, contractors, and departments into unified reports.
  • Prepare weekly, monthly, and KPI‑aligned progress reports for internal management and client stakeholders.
  • Develop and maintain Power BI dashboards, Excel trackers, and visual reports to enhance project visibility.
  • Ensure data accuracy and consistency across ERP systems, client portals, and internal reporting tools.
  • Coordinate with engineering, design, permitting, and implementation teams to ensure schedule readiness and alignment.
  • Validate contractor progress submissions, schedules, and productivity reports before integration into master schedules.
  • Monitor key KPIs such as installation progress vs targets, testing and acceptance rates, and productivity metrics.
  • Support automation of reporting processes to improve efficiency, accuracy, and transparency.
  • Conduct schedule audits to identify discrepancies, missing updates, or misaligned data.
  • Prepare executive‑level summaries, charts, and insights for management decision‑making.
  • Track dependencies, constraints, and critical path activities to ensure proactive issue resolution.
  • Support change management by assessing schedule impacts of scope changes, route modifications, and design updates.
  • Coordinate with contractors to ensure timely submission of progress reports, schedules, and supporting documents.
  • Maintain historical data, trend analyses, and performance benchmarks for continuous improvement.
  • Participate in internal and external coordination meetings to present schedule status and reporting insights.
  • Ensure alignment between field progress, system updates, and reporting outputs across all domains.
  • Manage the archive (soft and hard copies) of all project plans and schedules for reference and safekeeping
  •  

Qualifications & Experience:

  • Bachelor's degree in Engineering
  • Minimum 5–8 years of experience in scheduling, reporting, or project controls within telecom or infrastructure projects.
  • Strong understanding of project scheduling methodologies and tools (Primavera, MS Project, or equivalent).
  • Hands‑on experience with Power BI, advanced Excel, and data visualization/reporting tools.
  • Proficiency in ERP systems, client portals, and progress monitoring databases.
  • Strong analytical, organizational, and problem‑solving skills with high attention to detail.
  • Excellent communication and presentation skills for conveying complex data clearly.
  • Ability to work under pressure, manage multiple priorities, and meet strict reporting deadlines.
  • Experience in OSP/ISP telecom environments is a strong advantage.

Riyadh, Saudi Arabia
Project Control Management
Contract

Network Operations Senior Advisor

1 open position

Position Objective:

The Senior Advisor serves as the principal strategic and technical sounding board to the VP of Network Operations. Orchestrating operational excellence across all network domains and drive the transition from a complex legacy infrastructure to a future-state, zero-touch architecture – targeting TM Forum Autonomous Network Level 4 (ANL 4) maturity and a modernized, unified NOC.


Job Description & Responsibilities:

  • Act as the primary trusted advisor to the VP of Network Operations on long-term strategy, operational risk management, and technology lifecycle investments.
  • Evaluate and translate emerging technological trends (e.g., 6G readiness, advanced edge computing, network slicing) into actionable, high-yield operational roadmaps.
  • Advise on the governance of operational frameworks across the entirety of the operator’s footprint to ensure alignment with global standards and corporate KPIs.
  • Provide strategic direction and operational efficiency oversight across eight core domains:
  • Mobile Network: Next-gen RAN, vRAN, OpenRAN, and multi-generation (4G/5G/5G-Advanced) core alignment.
  • Fixed Network: FTTx, GPON, and next-generation fixed access operations.
  • Transport Network: IP/MPLS, Optical (DWDM), Segment Routing, and microwave backhaul optimization.
  • Core & Cloud Network: Cloud-native network functions (CNFs/VNFs), telco cloud infrastructure (OpenStack, Kubernetes), and hybrid-cloud operational paradigms.
  • IT Operations: Alignment of corporate IT infrastructure, workplace tech, and data center operations with network functions.
  • Cybersecurity: Embedding DevSecOps into network operations, ensuring infrastructure resilience, threat mitigation, and strict regulatory compliance.
  • OSS/BSS: Transforming legacy Operations and Business Support Systems into agile, microservices-driven architectures.
  • AIOps Strategy Formulation: Define the overarching AI/ML roadmap for Network Operations to move toward predictive, generative, and closed-loop autonomous operations.
  • AIOps Implementation: Drive the deployment of Artificial Intelligence for AI Operations (AIOps) platforms to ingest vast streams of telemetry data across Fixed, Mobile, and Cloud networks for real-time anomaly detection and predictive scaling.
  • Generative AI & LLMs in Ops: Evaluate and pilot Generative AI applications (such as LLM-powered network assistants) to accelerate Tier-1/Tier-2 engineering troubleshooting, synthesize complex RCA (Root Cause Analysis) logs, and automate routine configuration scripts safely.
  • Data Governance for Networks: Collaborate with Chief Data Officers/IT to establish robust data pipelines, ensuring clean, structured, and real-time network telemetry data is available to train and mature AI models.
  • AI Governance & Explainability: Ensure AI/ML and closed-loop automation decisions remain auditable and explainable (XAI), preserving engineer trust and regulatory compliance as autonomy increases.
  • AI Capability Upskilling: Act as a change agent to foster an AI-first mindset across the engineering workforce, advising the VP on the talent and skills gap required to operate a cognitive network.
  • Lead the transformation of the NOC from siloed, domain-specific monitoring into a unified command center, consolidating EMS/NMS, service assurance, and orchestration tooling across Fixed, Mobile, Transport, Core, Cloud, and IT domains.
  • Define and continuously optimize the NOC’s tiered support structure (Tier 0 automated remediation through Tier 3 specialist escalation), shifting resolution through automation, runbooks, and AI-assisted diagnostics.
  • Drive AI/ML-based event correlation, event de-duplication, and noise reduction, ensuring NOC engineers focus exclusively on actionable, service-impacting events.
  • Own the end-to-end Major Incident Management process, including rapid triage, cross-domain war-room coordination, executive communication, and post-incident root-cause and problem management.
  • Ensure 24/7 operational resilience through effective staffing model, shift patterns, and escalation matrices that sustain continuous, around-the-clock network assurance aligned with contractual SLA commitments.
  • NOC-SOC Integration: Partner with the Cybersecurity function to align NOC monitoring and incident-response workflows with Security Operations Center (SOC) processes, ensuring unified visibility into service-impacting and security-impacting events.
  • Progress the NOC toward TM Forum Autonomous Network Level 4 (ANL 4) — highly autonomous, closed-loop operations — with measurable maturity targets across priority domains.
  • ANL Level 4 Transition: Architect and drive the migration from manual/reactive troubleshooting to Autonomous Advanced Operations Model Level 4 (Intent-driven, highly autonomous closed-loop operations).
  • Zero-Touch Self-Healing: Recommend, design, and champion AI/ML-driven initiatives to achieve predictive maintenance, automated anomaly detection, and automated root-cause analysis (RCA) to enable a self-healing infrastructure.
  • OPEX Optimization: Identify structural inefficiencies across domains and execute modernization programs that significantly reduce operational costs while boosting Network Quality of Experience (QoE).
  • Energy & Sustainability Optimization: Drive AI-based optimization of RAN and site power usage to cut energy cost, reduce emissions, and improve operational efficiency.
  • Align all operational transformation workflows, information models, and open APIs with TM Forum Open Digital Architecture (ODA) - including eTOM, SID, and the Functional Framework to enable vendor-agnostic interoperability and support zero-touch, AI-ready operations.
  • Enforce and mature the FCAPS (Fault, Configuration, Accounting, Performance, Security) model through modern, automated tooling.


Qualifications & Experience:

  • Bachelor’s Degree in Telecommunications Engineering, Electronic Engineering, Computer Science, or a strictly related technical field is required.
  • A Master’s Degree (M.Sc. or MBA) is highly preferred
  • Minimum of 20 years of progressive experience within the Telecommunications or closely related ICT sector.
  • At least 5 years in a similar executive advisory capacity, or a senior management role within a Tier-1 telecom operator.
  • Documented history of leading large-scale network transformation, automation, or modernization initiatives that yielded measurable OPEX savings or reliability gains.
  • Deep understanding of complex network ecosystems (Fixed, Mobile, Transport, Core, IT, Cyber).
  • Demonstrated experience leading or transforming a large-scale, 24/7 Network Operations Center (NOC), including tiered escalation models, major incident management, and modern NOC tooling (EMS/NMS, ITSM/ticketing, alarm correlation, AIOps platforms).
  • Comprehensive knowledge of TM Forum Open Digital Architecture (ODA) — including eTOM, SID, and the Functional Frameworkand traditional FCAPS infrastructure management.
  • Comprehensive knowledge of AI/ML applications in telecom operations (AIOps), network virtualization (NFV/SDN), and orchestration engines.
  • Industry certifications and memberships (e.g., PMP, ITIL, TOGAF, CCIE, or equivalent) are considered a plus
  • Exceptional communication and stakeholder management skills with the ability to distill highly technical, fragmented architectural issues into clear, risk-managed business cases for C-suite executives and cross-functional teams.
  • Ability to balance immediate operational fire-fighting with the long-term vision of proactive and zero-touch autonomy.
  • Strong adaptability and a drive for continual improvement.
  • Experience in time management and task prioritization.
  • Excellent verbal and written English; Arabic is an advantage.
  • Strong organizational skills and ability to perform under pressure without compromising quality.
Riyadh, Saudi Arabia
F&CM Transformation

Procurement Specialist

1 open position

Position Objectives

Supports the execution of procurement activities in the telecom industry or fibre rollout, ensuring timely sourcing, purchasing, and delivery of materials and services in accordance with approved procedures, budgets, and technical requirements 

Job Description and Responsibilities

  • Manage the end-to-end procurement process for assigned categories, from requisition to purchase order and delivery tracking
  • Conduct supplier research, sourcing, and competitive tendering to achieve best value and fit-for-purpose solutions
  • Negotiate commercial terms, pricing, and service levels with suppliers to secure favourable agreements
  • Prepare, review, and administer contracts and procurement documentation in line with policy
  • Evaluate supplier performance and implement corrective actions where necessary
  • Collaborate with internal stakeholders to define specifications, forecast demand, and plan procurement activities
  • Analyse spend data to identify cost-saving and consolidation opportunities and report on procurement metrics
  • Ensure procurement activities comply with internal controls, legal requirements, and ethical sourcing standards
  • Raise and manage purchase orders and monitor delivery schedules to ensure timely receipt of goods and services
  • Maintain accurate supplier records and procurement files for audit and reporting purposes
  • Assist in supplier risk assessments and business continuity planning for critical suppliers
  • Participate in procurement projects and continuous improvement initiatives to streamline processes
  • Provide guidance and training to stakeholders on procurement policies and standard operating procedures
  • Ensure supplier registration and qualification
  • Manage the tendering process by liaising with all stakeholders to ensure the development of tender documents (RFI/RFP/RFQ)
  • Liaise with the Legal Department for drafting, reviewing, and approving contracts
  • Report daily/weekly to the Technical Procurement Lead on progress, achievements, and issues
  • Respond to email inquiries from internal departments
  • Assist with the preparation of processes and procedures relevant to procurement activities
  • Follow up with stakeholders to complete tasks and approvals within SLA; escalate as per the escalation matrix
  • Perform other related duties as assigned

Qualifications and Required Skills

  • Bachelor's degree in Business, Supply Chain Management, Finance, or a related discipline
  • Minimum 5 years of experience in procurement, purchasing, or a similar role within a Telecom Operator environment
  • CIPS certification is preferable
  • Knowledge of procurement processes, contract management, and supplier selection practices
  • Strong negotiation and commercial awareness with a focus on achieving value for money
  • Good numerical and analytical skills to interpret spend data and prepare procurement reports
  • Excellent communication and stakeholder management skills for cross-functional engagement
  • Ability to prioritise workload and manage multiple procurements under time constraints
  • Problem-solving skills with the ability to resolve supplier or procurement issues promptly
  • Familiarity with contract terms, basic commercial law principles, and procurement ethics
  • Ability to work with a diverse range of stakeholders at all levels of the business
  • Reliability, teamwork, and professionalism towards co-workers and end customers
  • High-level proficiency in Microsoft Office Excel, PowerPoint, and Power BI
  • Results-oriented and driven to innovate in a flexible environment
  • Resourceful self-starter with initiative to learn new skills
  • F​luency in Arabic and English (reading and writing)
Riyadh, Saudi Arabia
Technical Procurement

Regional Field Supervisor

1 open position

    Position Objective:

    The OSP Regional Field Supervisor is responsible for leading and overseeing field Quality Survey and Audit activities, ensuring inspection work is carried out in accordance with approved project standards, procedures, and quality requirements.


    Job Description & Responsibilities:

    • Manage and supervise the Quality Inspection activities performed by OSP Inspectors.
    • Ensure all survey, inspection, and audit activities are executed in accordance with approved project procedures, guidelines, checklists, and processes, while monitoring compliance with agreed SLAs and KPIs.
    • Ensure site inspection reports are accurate, complete, and submitted within the required timelines.
    • Monitor the performance of the quality inspection team and implement corrective actions to ensure timely, accurate, and high-quality execution of work.
    • Review site reports, identify discrepancies, technical issues, and project risks, and escalate critical issues when required.
    • Verify contractor progress and quality of work against approved specifications and report any deviations in accordance with project procedures.
    • Review and validate the accuracy, completeness, and quality of all contractor-submitted documentation and site reports.
    • Prepare and submit weekly Quality Survey & Audit progress reports to the Regional Manager.
    • Conduct daily coordination meetings with inspectors to review site progress, corrective actions, and training needs to continuously improve inspection quality and performance.
    • Perform field audits to validate inspection team outputs, ensuring compliance with project standards, quality requirements, and established procedures.

    Qualifications & Experience:

    • Bachelor's degree in Telecommunications, Engineering, or a related discipline.
    • Minimum 3 years of experience in the telecommunications industry.
    • Proven experience in telecom deployment supervision, field quality inspections, or OSP project execution.
    • Strong leadership, communication, reporting, and team coordination skills.
Riyadh, Saudi Arabia
OSP - Field Assurance

Project Controls Manager (Telco/Fiber)

1 open position

Position Objective:

· Ensure effective planning, monitoring, and control of all project activities to achieve delivery within scope, schedule, budget, and quality. · Establish a centralized project controls framework covering scheduling, reporting, cost control, contract management, material/warehouse operations, asset management, HSE, permitting, and QA. · Strengthen cross-functional coordination to ensure seamless execution and timely decision making. · Enhance project visibility through standardized reporting, dashboards, KPIs, and analytics. · Drive operational excellence by improving processes, automating reporting, and ensuring data integrity across systems. · Proactively identify risks, variances, and performance gaps and lead corrective/preventive actions. · Ensure compliance with client requirements, regulatory bodies, and internal governance standards.

Job Description & Responsibilities:

      ·        Control and manage all project scope and budget activities from planning through implementation and final handover.

      ·        Oversee scope assignment and distribution to contractors across all regions.

      ·        Manage Project Controls Office resources to support inter‑project reporting, scheduling, and coordination requirements.

      ·        Monitor and follow up on invoicing activities in line with client processes to close financial gaps and achieve management KPIs.

      ·        Align, unify, and enhance all project reporting practices across departments and regions.

      ·        Oversee, consolidate, and manage system modifications in coordination with relevant internal and client departments.

      ·        Conduct system audits to identify discrepancies, ensure data accuracy, and drive stakeholder accountability.

      ·        Manage preparation of the detailed Project Implementation Plan (PIP) and oversee scheduling and reporting activities.

      ·        Conduct regular meetings with internal teams, contractors, and external stakeholders to ensure consistent and uniform project control practices.

      ·        Monitor project progress and measure performance against the approved Vendor/Contractor PIP.

      ·        Initiate and chair regular Project Controls meetings to ensure timely and orderly execution of all workstreams.

      ·        Coordinate with Project Control & Contracts (PCC) teams and stakeholders to close financial gaps as per agreed plans.

      ·        Produce handover performance reports and compliance analyses to support invoicing and contractor performance evaluation.

      ·        Prepare and maintain the Project Communication Plan and establish effective communication channels for information flow.

      ·        Oversee the full change management process to ensure scope, budget, and schedule stability across all stakeholders.

      ·        Develop, update, and enforce department processes related to network implementation and project control activities.

      ·        Establish and manage the project risk management framework, including risk identification, impact assessment, and mitigation planning.

      ·        Build and maintain strong working relationships with client management and key stakeholders.

      ·        Establish effective working relationships with vendor and contractor Project Control teams to ensure alignment and performance.

      ·        Oversee reporting, scheduling, cost control, contract management, material and warehouse operations, asset management, permitting, business excellence, HSE, and network audit/QA functions under the Project Controls department.

      ·        Ensure data integrity, reporting accuracy, and system alignment across ERP platforms, client portals, and internal tools.

      ·        Drive continuous improvement initiatives across all project control domains to enhance efficiency, transparency, and performance.


Qualifications & Experience:

      ·        Minimum 15+ years of experience in project controls, project management, or telecom infrastructure delivery.

      ·        At least 5 years in a senior or managerial role overseeing large‑scale telecom or infrastructure projects.

      ·        Bachelor’s degree in Engineering, Telecommunications, or related field.

      ·        Strong experience in large scale telecom project environments.

      ·        Expertise in project control methodologies, cost management, scheduling, and reporting.

      ·        Proficiency in Power BI, advanced Excel, ERP systems, and data analytics.

      ·        International experience in a developed telecom market is an advantage.

      ·        Certifications such as PMP, PMI‑SP, PMI‑RMP, PRINCE2 are preferred.

      ·        Strong leadership, communication, analytical, and stakeholder management skills.


Riyadh, Saudi Arabia
Project Control Management
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