Skip to Content

Our Job Offers

DWDM Network Designer

1 open position

Position Objective:

Design and develop detailed DWDM and optical transport network solutions for the Silklink Project. Responsible for creating scalable, high-capacity optical transport designs covering ROADM, OTN, long-haul backbone transport, and terrestrial-to-submarine integration. Ensure all optical transport designs comply with performance, resiliency, and capacity requirements while aligning with the overall network architecture strategy and future 200G/400G/800 evolution roadmap.

Job Description & Responsibilities:

DWDM & Optical Transport Design

●        Design DWDM optical transport solutions, including CDC-F , ROADM-based flexible grid, long-haul, and metro transport architectures.

●        Develop OTN hierarchy design, optical channel mapping, and ODU cross-connect architectures.

●        Define wavelength allocation plans, spectrum management, and optical resiliency strategies.

●        Develop detailed HLD and LLD for all DWDM and optical transport domains.

●        Ensure alignment between core DWDM transport and access/metro optical layers.

Optical Network Engineering

●        Perform OSNR, power budget, and chromatic dispersion calculations for all optical links and spans.

●        Design optical protection switching mechanisms including WDM, OADM, and ROADM-based optical restoration.

●        Evaluate optical amplifier (EDFA/Raman) placement and span engineering for long-haul routes.

●        Perform optical link performance analysis and validate optical margin compliance.

●        Design optical channel management, monitoring, and performance telemetry architectures.

Submarine & Landing Station Integration

●        Design terrestrial DWDM backhaul integration architecture for submarine cable landing stations.

●        Define interface and connectivity architecture between submarine line terminal equipment (SLTE) and terrestrial DWDM systems.

●        Ensure protection and redundancy design for submarine-terrestrial interconnection points.

●        Coordinate optical design alignment with submarine cable partners and international carriers.

100G/400G/800G Evolution Planning

●        Design migration architecture and phased transition strategies for 100G/400G/800G transport evolution.

●        Define coherent modulation formats, baud rates, and FEC selection for next-generation wavelength design.

●        Assess the upgrade feasibility of existing optical infrastructure for high-capacity evolution.

●        Develop capacity planning models and wavelength demand forecasting aligned with traffic growth.

Design Documentation & Governance

●        Develop comprehensive optical line system engineering documents, fiber allocation plans, and performance validation reports.

●        Participate in technical design reviews and ensure compliance with optical engineering and telecom standards.

●        Validate vendor DWDM design submissions, optical simulation reports, and compliance matrices.

●        Support implementation teams during optical installation, testing, and commissioning phases.


Qualifications & Experience:

Technical Qualifications

●        DWDM / OTN / ROADM Architecture & Design

●        Wavelength Allocation & Spectrum Management

●        OSNR & Optical Power Budget Calculation

●        Optical Amplification (EDFA/Raman)

●        Optical Protection & Restoration Design

●        Long-Haul & Metro Transport Design

●        Submarine Cable & Landing Station Integration

●        200G/400G/800G Coherent Design

●        Optical Performance Engineering

●        HLD / LLD Development

●        Multi-Vendor DWDM Platform Experience

●        Design Governance & Technical Approvals

Leadership & Management Qualifications

●        Technical Documentation & Optical Engineering Reporting

●        Cross-Functional Coordination

●        Vendor Technical Evaluation & Compliance

●        Risk Assessment & Mitigation

●        Stakeholder Communication & Technical Presentations

Academic & Professional Experience

● Bachelor's or Master of Engineering in Optical Engineering, Telecommunications, or Electrical Engineering.

●        Minimum 8 years of experience in DWDM/OTN optical transport network design.

●        Strong knowledge of ROADM, OTN, coherent optical transmission, and optical protection mechanisms.

●        Experience with submarine cable integration and terrestrial-to-subsea backhaul design.

●        Multi-vendor experience with leading DWDM vendors (Ciena, Infinera, Nokia, Huawei, Cisco).

●        Proficiency in optical simulation tools (e.g., OptiSystem, OTS, or vendor-specific tools).

●        Good communication, documentation, and presentation skills.


Riyadh, Saudi Arabia
Core - Design

Asset Specialist

1 open position

Position Objective:

The Telecom Asset Management Specialist is responsible for the governance, administration, optimization, and lifecycle management of telecommunications infrastructure assets across the organization. The role ensures that all network, IT, data center, and infrastructure assets are accurately recorded, tracked, reconciled, audited, and managed throughout their lifecycle from acquisition through retirement. The position plays a critical role in maintaining asset data integrity across Enterprise Asset Management (EAM), Network Inventory, Configuration Management Database (CMDB), ERP, and Operational Support Systems (OSS), ensuring alignment between physical, logical, and financial asset records. The Telecom Asset Management Specialist supports strategic network planning, operational efficiency, financial governance, regulatory compliance, and asset utilization optimization while enabling accurate reporting and decision-making across the enterprise.

Job Description & Responsibilities:

  • Manage the end-to-end lifecycle of telecom assets, including planning, acquisition, deployment, operation, maintenance, and retirement.
  • Maintain accurate asset and inventory records across EAM, CMDB, and inventory management systems.
  • Ensure proper governance and control of asset transactions, including additions, modifications, transfers, and disposals.
  • Manage and maintain inventory for active network, passive network, and data center infrastructure assets.
  • Ensure asset data accuracy, integrity, consistency, and compliance with established data governance standards.
  • Establish asset classification frameworks, naming conventions, and data quality controls.
  • Perform inventory reconciliation, discrepancy analysis, and root-cause investigations across physical, logical, operational, procurement, and financial records.
  • Coordinate asset audits, field verifications, and inventory validation activities while maintaining audit trails and supporting compliance requirements, including ISO 55001.
  • Support financial asset management processes, including capitalization, valuation, depreciation, CAPEX/OPEX reporting, and asset retirement verification.
  • Coordinate with suppliers and vendors for asset delivery, acceptance, warranty management, and maintenance contract administration.
  • Monitor asset utilization and lifecycle performance to identify optimization opportunities and cost efficiencies.
  • Develop dashboards, reports, KPIs, and SLA metrics to provide operational and executive visibility into asset performance and inventory health.
  • Collaborate with cross-functional teams including Finance, Procurement, Operations, Engineering, and Audit to ensure effective asset governance and management.

Position KPIs

  • Achieve high (%) of Asset Inventory Accuracy, Asset Data Completeness, Asset Reconciliation Success Rate
  • Maintain high (%) of Physical Audit Compliance
  • Achieve high (%) of Asset Utilization Rate
  • Minimize Inventory Discrepancy Resolution Time
  • Achieve high (%) of Asset Capitalization Accuracy
  • Minimize Asset Retirement Processing Time
  • Maintain high rate of Asset Data Quality Score
  • Achieve high (%) of Audit Findings Closure Rate, Inventory Update SLA Compliance, Financial Reconciliation Accuracy


Qualifications & Experience:

Bachelor’s Degree in:

  • Telecommunications Engineering
  • Electrical Engineering
  • Information Technology
  • Computer Science
  • Business Information Systems
  • Related discipline

Certifications (Preferred)

  • ITIL Foundation
  • Certified Asset Management Professional (CAMP)
  • ISO 55001 Asset Management
  • PMP or PRINCE2
  • TM Forum certifications
  • Certified Inventory Management Professional


Riyadh, Saudi Arabia
Project Control Management

Core Network Program Manager

1 open position

Position Objective:

Lead and manage the end-to-end delivery of the Core Network program for the Silklink Project, covering all design, procurement, implementation, testing, and commissioning activities across all core network domains. Responsible for program planning, resource management, stakeholder coordination, risk governance, and delivery assurance to ensure timely, quality, and within-budget delivery of all Core Network program objectives in alignment with the project charter and contractual commitments.

Job Description & Responsibilities:

Program Planning & Governance

●        Develop, baseline, and maintain the master program plan, milestones, delivery roadmap, and work breakdown structure (WBS).

●        Establish program governance structure, reporting frameworks, decision-making processes, and escalation procedures.

●        Define program scope, objectives, deliverables, acceptance criteria, and success metrics.

●        Lead program initiation activities, kick-off meetings, and mobilization planning.

●        Ensure alignment between Core Network program plans and overall Silklink Project delivery schedule.

Delivery Management

●        Manage end-to-end program delivery across design, procurement, implementation, integration, and commissioning phases.

●        Monitor program progress against baseline plans, track milestones, and drive corrective actions for schedule deviations.

●        Coordinate cross-functional delivery teams including design, implementation, testing, and commissioning workstreams.

●        Manage dependencies, interfaces, and integration points between Core Network domains and other project workstreams.

●        Ensure readiness gates and acceptance criteria are met before phase transitions.

Risk & Issue Management

●        Identify, assess, and proactively manage program risks, issues, and change requests.

●        Develop and maintain program risk registers, issue logs, and mitigation action trackers.

●        Escalate critical risks, blockers, and program-level issues to the Program Head and steering committees.

●        Drive timely resolution of technical, commercial, and operational issues affecting delivery.

Stakeholder Management

●        Serve as the primary point of contact for client, vendors, subcontractors, and internal senior stakeholders.

●        Lead program status review meetings, steering committee sessions, and executive progress briefings.

●        Manage stakeholder expectations, communication plans, and escalation channels.

●        Facilitate alignment and conflict resolution between cross-functional teams and external parties.

Resource & Budget Management

●        Manage program resource planning, team assignments, and cross-workstream capacity allocation.

●        Monitor program budget, track expenditures, manage forecasts, and report cost performance index (CPI).

●        Identify resource gaps and develop mitigation plans to address capacity shortfalls.

●        Ensure resource utilization is optimized across all program workstreams.

Vendor & Contract Management

●        Oversee vendor performance, contractual obligations, SLA compliance, and deliverable acceptance processes.

●        Manage change order requests, scope variations, and commercial impact assessments.

●        Coordinate technical and commercial vendor management activities in partnership with procurement teams.

●        Ensure vendor delivery commitments are aligned with program milestones and project contractual requirements.

Quality & Reporting

●        Define and enforce program quality assurance processes, design review gates, and delivery checkpoints.

●        Prepare and present regular program status reports, dashboards, and executive summaries.

●        Maintain accurate program documentation including lessons learned, decision logs, and closure reports.


Qualifications & Experience:

Technical Qualifications

●        Program & Project Management (PMP / Prince2 / MSP)

●        Master Program Planning & Scheduling (MS Project)

●        Risk Management & Issue Resolution

●        Stakeholder & Communication Management

●        Budget Management & Cost Performance Reporting

●        Scope & Change Management

●        Resource Planning & Capacity Management

●        Vendor & Contract Management

●        Telecom Network Delivery (Core, Transport, Access)

●        Quality Assurance & Delivery Gate Management

●        Executive Reporting & Dashboard Development

Leadership & Management Qualifications

●        Senior Program Leadership & Decision Making

●        Cross-Functional Team Coordination

●        Stakeholder Relationship Management

●        Conflict Resolution & Negotiation

●        Strategic Planning & Executive Communication

●        Organizational Change Management

Academic & Professional Experience

● Bachelor's or Master of Engineering in Telecommunications, Engineering Management, or Business Administration.

●        Minimum 12 years of experience in program or project management in the telecom industry.

●        At least 5 years in senior program management roles overseeing large-scale telecom network delivery programs.

●        PMP, Prince2, or equivalent program management certification is highly desirable.

●        Strong knowledge of telecom network delivery lifecycle, including design, build, and integration phases.

●        Experience managing multi-vendor, multi-discipline delivery programs across international projects.

●        Excellent communication, negotiation, leadership, and presentation skills.

●        Proficiency in Microsoft Project, Power BI, and program management reporting tools.


Riyadh, Saudi Arabia
Core - Program Management

Project Controller (ISP)

1 open position

Position Objective:

• Ensure effective planning, monitoring, and control of all ISP project activities to achieve delivery within scope, schedule, and budget. • Maintain accurate project schedules, cost controls, and performance metrics to support informed decision‑making. • Strengthen coordination between engineering, design, access/permitting, implementation, and contractor/vendor teams to enable seamless project execution. • Enhance project visibility through structured reporting, dashboards, and data‑driven insights for management and stakeholders. • Improve operational efficiency by standardizing processes, automating reporting, and ensuring data integrity across systems. • Proactively identify risks, variances, and performance gaps, and drive corrective and preventive actions. • Support continuous improvement initiatives by analyzing trends, productivity, and project KPIs across ISP domain.

Job Description & Responsibilities:

  • Develop, monitor, and control ISP project schedules (covering planning, design, excavation, ducting, cable laying, splicing, equipment installation, rack setup, patching, testing, and final handover).
  • Track daily and weekly progress against the approved baseline, identify schedule variances, and recommend mitigation or recovery plans for both ISP activities.
  • Monitor and control all project activities to ensure delivery within scope, time, and budget.
  • Track scope changes including route modifications, quantity variations, BOQ updates, equipment changes, and manage the full change control process.
  • Prepare and maintain project budgets, BOQs, CAPEX/OPEX plans, and cost control reports for ISP works.
  • Conduct cost variance analysis, budget trend reviews, earned value analysis (EVA), and cash flow forecasting.
  • Validate quantities prior to invoicing and ensure data accuracy across reporting systems.
  • Coordinate with engineering, design, survey, permitting, and implementation teams to ensure readiness before execution of both field and facility‑based activities.
  • Monitor vendor productivity, resource allocation, and performance across ISP to ensure alignment with project objectives.
  • Track material delivery status (including fiber cables, ducts, chambers, ODFs, racks, patch panels, active equipment, and power components) to prevent execution delays.
  • Ensure alignment between field progress, ISP installation progress, and system updates (ERP/client portals) with strong data integrity controls.
  • Prepare weekly, monthly, and KPI‑aligned progress and financial reports for clients and internal stakeholders.
  • Develop and maintain Power BI dashboards and Excel‑based visual reports for management review.
  • Support automation of reporting processes to improve efficiency, accuracy, and transparency.
  • Identify and report risks, gaps, and discrepancies in OSP and ISP execution, and support preventive and corrective actions.
  • Generate executive‑level summaries, presentations, and insights for management decision‑making.
  • Contribute to continuous improvement initiatives through data analysis, visualization, and performance monitoring.
  • Monitor key KPIs such as team productivity, installation vs target, testing and acceptance rates, equipment installation progress, and rejection ratios.


Qualifications & Experience:

      • Bachelor’s Degree in Engineering, Telecommunications, or a related discipline.
      • Minimum 5+ years of experience in project control, cost management, or reporting roles within the Telecom ISP domain.
      • Strong understanding of project budgeting, CAPEX/OPEX planning, and cost control methodologies.
      • Hands‑on experience with Power BI, advanced Excel (pivot tables, formulas, data modeling), and other data visualization/reporting tools.
      • Proficiency in data management, reporting automation, and project performance tracking.
      • Familiarity with project scheduling tools and database systems used for progress monitoring and analysis.
      • Excellent analytical, problem‑solving, and organizational skills with high attention to detail.
      • Strong communication and presentation abilities to convey complex project data clearly.
      • Ability to multitask, prioritize, and work under pressure while maintaining accuracy and timelines.
      • Demonstrated teamwork, adaptability, and knowledge‑sharing capabilities within multi‑disciplinary project environments.


Riyadh, Saudi Arabia
FNI

DWDM & IP/MPLS Planner

1 open position

Position Objective:

Plan, design, optimize, and document the integrated DWDM/optical transport and IP-MPLS network for Silklink, covering optical capacity, wavelength planning, transport paths, IP/MPLS topology, routing, service enablement, capacity expansion, protection, diversity, synchronization, inventory alignment, and implementation-ready network planning deliverables.

Job Description & Responsibilities:

  • Develop integrated DWDM and IP-MPLS network plans covering backbone, metro, aggregation, edge, peering/interconnect, inter-site connectivity, optical transport, service routing, and capacity expansion.
  • Translate traffic forecasts, customer/service requirements, IP/MPLS needs, and transport availability into wavelength, channel, OTN, router, link, port, interface, routing, and service capacity plans.
  • Prepare end-to-end topology plans covering optical paths, logical IP/MPLS connectivity, wavelength allocation, MPLS-LSP/SR-MPLS/SR-TE, IP addressing, VLAN, VRF, EVPN L2/L3, E-Line/E-LAN, Transit, Peering, leased lines, service planning, QoS, and migration plans.
  • Design and validate DWDM optical paths and IP/MPLS transport connectivity, including protection schemes, diversity, latency constraints, regeneration requirements, ROADM/OADM usage including CDC-F ROADM, transponder/muxponder capacity, power budget constraints, and service resilience.
  • Plan and validate optical spectrum usage including ITU-T grids, Flex Grid, super channels, and related wavelength/channel utilization for IP/MPLS traffic growth and service demands.
  • Define and review multilayer protection and resiliency across DWDM, OTN, optical protection, ASON, Ethernet protection such as G.8032/ERPS, and IP/MPLS routing redundancy.
  • Plan synchronization requirements across the DWDM transport and IP/MPLS service layers, including frequency and phase synchronization using SyncE and IEEE 1588v2/PTP.
  • Support planning and activation requirements for IP/MPLS security and service assurance, including DDoS protection activation, DPI integration, routing security, and segmentation.
  • Review existing DWDM and IP/MPLS inventory, including fiber routes, shelf/card/port capacity, wavelength utilization, router inventory, interface utilization, circuit records, configuration extracts, NMS/EMS data, monitoring data, and as-built records to validate the current state.
  • Coordinate with fiber planners, DWDM planners, IP/MPLS planners, operations, vendors, rollout, service assurance, and implementation teams to align optical transport readiness with logical IP/MPLS service and routing requirements.
  • Prepare planning outputs including wavelength allocation, trail/path records, equipment/card requirements, router/interface requirements, port assignments, circuit records, IP/MPLS service records, logical diagrams, and migration packs.
  • Support reconciliation of planned DWDM and IP/MPLS services with network inventory, circuit management systems, NMS/EMS platforms, and implementation handover documentation.
  • Identify risks related to DWDM and IP/MPLS capacity exhaustion, lack of route diversity, optical impairments, single points of failure, incompatible equipment, routing conflicts, inconsistent naming, stale records, and implementation gaps.
  • Ensure all DWDM and IP/MPLS plans follow vendor engineering guidelines, Silklink standards, naming conventions, service design rules, inventory governance, and documentation quality requirements.
  • Produce clean planning datasets, diagrams, port/interface assignments, wavelength/path records, service routing inputs, capacity reports, and implementation-ready handover packs for operations and rollout teams.


Qualifications & Experience:

  • Bachelor’s degree in Telecom, Electrical Engineering, Computer Engineering, or equivalent.
  • 15+ years of experience in DWDM/OTN/optical transport planning and IP/MPLS planning, service provider network engineering, or backbone design.
  • Strong knowledge of DWDM, OTN, wavelengths, ROADM, CDC-F ROADM, transponders, muxponders, protection, optical budgets, latency, fiber impairments, and optical capacity planning.
  • Strong knowledge of IP/MPLS, L2/L3 VPNs, BGP, OSPF/IS-IS, QoS, redundancy, routing policy, IP addressing, service routing, and service migration.
  • Experience with major optical transport vendors, router/switch vendors, NMS/EMS platforms, use of inventory systems, and configuration/circuit data interpretation.
  • Experience with route reflectors, IXP, IGW, network planes, core, edge, aggregation, metro, backbone, and inter-site connectivity planning.
  • Familiarity with L2/L3 switching, Carrier Ethernet, EVPN, OTN service mapping, and multilayer service planning.
  • Ability to validate DWDM transport paths and IP/MPLS logical services using fiber, port, shelf, card, router, interface, wavelength, circuit, and inventory data.
  • Ability to prepare HLD/LLD inputs, optical and logical diagrams, migration packs, service planning records, wavelength/path records, and planning-ready documentation.
  • SDN experience is an advantage, especially for transport automation, IP/MPLS service automation, network inventory, or multilayer planning.

Relevant Certificates:

  • Vendor optical transport certifications preferred.
  • CCNP/CCIE Service Provider, JNCIP/JNCIE, or equivalent preferred.
  • MEF / Carrier Ethernet / OTN certification or training is an advantage.
  • ITIL Foundation preferred.

Soft Skills:

  •  Strong stakeholder management and practical communication with technical and non-technical teams across DWDM, IP/MPLS, fiber, operations, rollout, and vendor domains.
  • High attention to detail, quality mindset, and structured documentation habits for both optical transport and IP/MPLS planning records.
  • Ability to work under delivery pressure while maintaining accuracy, planning discipline, and governance across DWDM and IP/MPLS deliverables.
  • Strong problem-solving skills and ownership of assigned transport, routing, capacity, and service planning deliverables.
  • Collaborative mindset across planning, engineering, operations, rollout, vendors, and service assurance teams.

 

Languages:

  • English
  • Arabic

Keywords: 

DWDM, IP/MPLS, OTN, Wavelength Planning, Optical Transport, ROADM, CDC-F ROADM, Transponder, Muxponder, MPLS, SR-MPLS, SR-TE, BGP, IS-IS, OSPF, L2VPN, L3VPN, EVPN, QoS, IP Planning, Service Provider, Router Capacity, Optical Capacity, Protection, Diversity, SyncE, IEEE 1588v2, Circuit Records, NMS/EMS, Inventory Systems usage, Capacity Planning.


Riyadh, Saudi Arabia
Architecture & Planning

Performance Management & CEM Lead

1 open position

Position Objective:

Define and govern the performance management and customer experience management (CEM) framework across all networks, IT, and IXP domains, ensuring all performance monitoring, reporting, and CEM tooling requirements are fully designed, validated, and ready for Day-1 launch. Post-launch, the role transitions to governing the MSP Performance & CEM function

Job Description & Responsibilities:

  • Define the end-to-end performance management framework — QoS (availability, latency, jitter, packet loss, MTTR), QoE (end-to-end perceived service quality), KQI (derived quality indicators linking QoS to SLA outcomes), and CSAT (wholesale customer satisfaction measurement).
  • Define customer experience management (CEM) requirements — customer-facing SLA structures, service quality metrics, and reporting interfaces.
  • Define performance frameworks for subsea cable systems and international backbone segments, including latency budgets and availability tracking per route.
  • Define performance monitoring requirements and dashboard specifications for unified visibility across all domains.
  • Define the CEM platform requirements and customer portal reporting specifications.
  • Define governance cadence and reporting framework for performance reviews across all levels, including regulatory submission cadences.
  • Govern readiness validation of performance and CEM systems.
  • Participate in cross-functional OAT (Operational Acceptance Testing) to validate performance monitoring and CEM readiness for Day-1 launch.
  • Monitor MSP network performance against QoS, QoE, and KQI targets and enforce SLA obligations.
  • Own CSAT measurement program — conduct surveys, analyze results, and drive MSP improvement actions.
  • Chair periodic performance governance reviews and hold MSP accountable to KPI commitments.
  • Review and approve changes to performance measurement frameworks, thresholds, and reporting models.
  • Escalate persistent SLA breaches to program leadership and manage customer remediation
  • Drive continual service improvement (CSI) across all performance domains — identify degradation trends, commission improvement initiatives, and validate outcomes.
  • Govern vendor and MSP contract performance against agreed KPI and SLA commitments, including remediation tracking for persistent breaches.


Qualifications & Experience:

  • Minimum 10 years in telecommunications performance management.
  • Experience designing performance frameworks and CEM.
  • Knowledge of KPI and SLA design for multi-domain infrastructure including fiber, IP, IXP, and IT infrastructure.
  • Experience defining performance tooling requirements and overseeing tool implementation.
  • Green field or build-to-operate program experience is advantageous.
  • Strong knowledge of performance management methodologies and CEM practices across network and IT domains.
  • Ability to define KPI, SLA, and OLA frameworks for wholesale environments.
  • Familiarity with performance management platforms, IT monitoring tools, and CEM tools.
  • Strong written and verbal communication in English; Arabic is an advantage.
  • Experience with MSP governance, vendor performance management, and continual service improvement programs.


Riyadh, Saudi Arabia
Operations

Cloud & Core Design Head

1 open position

Position Objective:

To work as Program Manager for Core and Cloud design in a leading telecom operator, providing consultancy leadership to plan and orchestrate workstreams aligned with architectural strategy and business priorities.

Job Description & Responsibilities:

·       Lead designing future and existing mobile core and telco cloud infrastructure to host voice, data, VAS and core control services.

·       Ensure expediting the transformation, modernization and migrations of mobile core & telco cloud services in line to the emerging technologies and industry evolution.

·       Drive the capacity and performance related expansions for the various components of mobile core & telco cloud infrastructure and services.

·       Lead translation of core and telco cloud infrastructure deployment plan to specific design activities.

·       Guide preparation and evaluation of RFX, RFIs, RFPs and RFQs for mobile core and telco cloud infrastructure and services, according to the yearly business demands.

·       Review core & telco cloud infrastructure dimensioning and solutions design, verify approvals of related Method of Procedure (MOPs).

·       Ensure expanding core & telco cloud infrastructure to cater Data, Voice, VAS, and Control services requirements based on annual growth and business objectives.

·       Validate network architecture evolution and technology strategy roadmap.

·       Guide development of required technical capabilities to support 5G standalone core, network slicing, private networks and edge use cases.

·       Align design activities for Core infrastructure domains including 5G Core, EPC, IMS, UDC, DRA/DEA/STP/ISTP, MSC/MGW, IPX, Wifi Core, DPI, VAS services and consolidation platform.

·       Design business continuity, multi-level resilience and disaster recovery plans for Core & Cloud infrastructure and services, meeting Business Continuity and Risk Management requirements.

·       Align design activities for telco cloud including Infrastructure, Hypervisor, VIM, CISM, VNFMs, CNFMs, NFVO, DC SDN, WAN solutions, load balancers, network cards, along with various management and automation tools.

·       Ensure compliance with technical standards and guidelines.

·       Guide POCs and proposals on emerging cloud and core infrastructure technologies.

·       Lead validation of technical solutions from vendors and the use of latest technologies and functional capabilities in compliance with regulations.

·       Ensure proper approvals of Technical Specifications documentation including HLD, LLD, Integration Specs and Solution Documents.

·       Align efficient engagement with cybersecurity and data protection for incorporating the relevant security requirements and guidelines into core & telco cloud infrastructure and services design.

·       Drive the effective communication and coordination with internal and external stakeholders to guarantee full alignment.

·       Ensure release schedule development and management to guarantee smooth and efficient LCM.

Ensure all required test cases are aligned between Telco Cloud and VNF/CNF Design teams, and proactive VNFs/CNFs on-boarding testing and certification.

Qualifications & Experience:

·       Bachelor’s or Master’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field from a reputable university.


Riyadh, Saudi Arabia
Cloud

Cloud Operations Head

1 open position

Position Objective:

Cloud Operation lead responsible for overseeing large-scale cloud operations that support cloud infrastructure (Network, IT), Multi Cloud management platforms and digital services. The role ensures operational excellence, high availability, security, and cost efficiency across hybrid and multi-cloud environments, while driving transformation toward cloud-native telco architecture.

Job Description & Responsibilities:

·       Define and execute cloud operations strategy aligned with telco/IT transformation (5G, NFV, cloud-native)

·       Establish operating models for hybrid/multi-cloud environments

·       Align cloud operations with business, network, and digital service objectives

·       Drive innovation and continuous improvement initiatives

·       Oversee 24/7 cloud operations across cloud infrastructure platforms

·       Ensure high availability (HA), resilience, and disaster recovery (DR) readiness

·       Govern incident, problem, and change management processes

·       Ensure adherence to SLAs, SLOs, and KPIs

·       Standardize platform architecture and operational practices

·       Developing and Designing Cloud Operations Transformation Plan with execution strategy.

·       Assessment of current Cloud Operations Model and Defining new Models.

·       Developing the Roadmaps for cloud migrations and deployments

·       Work with cross-functional teams to perform capacity planning and resource forecasting to ensure cloud infrastructure meets the growing needs of telecom services.

·       Optimize cloud resource usage for cost-efficiency while maintaining service reliability and performance.

·       Oversee audits, risk management, and compliance frameworks

·       Manage strategic relationships with Vendors and Partners

·       Ensure cloud environments are optimized for 24/7 operations, handling significant traffic loads and high availability requirements.

·       Implement proactive measures to detect, address, and prevent infrastructure failures or performance degradation.

·       Evaluate and integrate new technologies and approaches to improve cloud infrastructure efficiency and scalability.

·       Ensure that cloud infrastructure complies with security best practices and industry regulations.

·       Implement robust access control policies, data encryption, and network security measures to protect sensitive telecom data in the cloud.

·       Perform regular vulnerability assessments and audits to maintain a secure cloud environment.

·       Work closely with telecom network and systems engineers to ensure cloud infrastructure integrates seamlessly with telecom network services.

·       Provide technical support to internal teams and stakeholders for cloud-related issues, ensuring timely resolution.

·       Assist in training and mentoring junior engineers to build cloud infrastructure expertise within the team.

·       Contributions in Yearly OPex and TCO Calculations.

Govern and Negotiate Operational SLAs with partners/vendors.

Qualifications & Experience:

·       Masters or Bachelors degree (Full time in person) in Telecom, Electrical, or computers from reputed University.


Riyadh, Saudi Arabia
Cloud

Data Center Field Assurance Lead

1 open position

Position Objective:

Lead and manage on-site quality and commissioning assurance activities across the program's mission-critical data center sites, ensuring that what is built and energized matches the approved design and acceptance criteria. The Field Assurance Lead will be responsible for ensuring that no facility is accepted into operations until the civil, mechanical, and electrical works have been witnessed, tested, and signed off against a documented go/no-go gate. The ideal candidate will bring strong commissioning and field assurance expertise gained on data centers or mission-critical facilities, with familiarity in post-conflict or frontier-market environments.

Job Description & Responsibilities:

This role owns the field side of assurance for NT as the Client's Project Management Consultant and Owner's Engineer, governing the construction contractor and equipment manufacturers without self-performing the work.

  • Lead on-site quality assurance, quality control, and commissioning assurance across the program's sites, rotating to the most active work front.
  • Own the master Commissioning Plan and Integrated Test Plan as the program's Commissioning Authority.
  • Chair the commissioning readiness review ahead of each energization and handover.
  • Establish and run the witnessing program covering Inspection and Test Plans, hold and witness points, and acceptance checklists.
  • Witness Factory Acceptance Testing and Site Acceptance Testing for critical power and cooling plant against the approved design.
  • Govern the phased commissioning ladder, Levels 1 to 5, in line with a recognized process such as ASHRAE Guideline 0.
  • Witness the Integrated Systems Test at Level 5, confirming N+1 or 2N redundancy at design heat load.
  • Verify installed civil and mechanical, electrical, and plumbing works against the approved design.
  • Manage the punch list to closure and drive handover and operational-readiness checks on test and as-built records.
  • Confirm that all witnessed energization and testing is carried out under a valid Permit-to-Work.
  • Set the field inspection standard and hold contractors and manufacturers to a defined quality standard across all locations.
  • Report monthly quality findings and Non-Conformance Reports to the Project Management Office and the Governance Lead.

Qualifications & Experience:

  • Bachelor's degree in Electrical or Mechanical Engineering, or a closely related discipline.
  • Minimum 8 to 10 years of field quality assurance, quality control, and commissioning assurance on data centers or mission-critical facilities, including time in a leadership role; international experience preferred.
  • Demonstrated experience taking at least one data center, or comparable facility, from construction through integrated systems testing to live handover, including hands-on commissioning assurance of UPS, switchgear, generators, busway, DC plant, chillers and CRAC/CRAH, with load-bank and PUE testing and BMS/EPMS validation.
  • A current commissioning credential such as Commissioning Authority accredited by the AABC Commissioning Group, or Building Commissioning Professional by ASHRAE; a strong documented portfolio may be considered, subject to certification within 12 months of joining.
  • Familiarity with facility certification is an advantage; Uptime Institute Accredited Tier Designer and Accredited Tier Specialist are individual accreditations, while Tier Certification of Design Documents and Tier Certification of Constructed Facility apply to the facility, against a target of Tier III or Tier IV per site.
  • Working familiarity with key standards such as NFPA 75, NFPA 70E, and NFPA 2001, plus ISO 9001 quality auditing; proficiency with Primavera P6 or MS Project.
  • Strong written English, with Arabic an advantage; proven ability to lead site teams across multiple locations. Post-conflict or frontier-market experience preferred.
  • Open to international and Syrian candidates; Syrians abroad who wish to relocate are strongly preferred. Engagement is subject to Syrian work eligibility and applicable sanctions compliance (US OFAC, EU, and UN).
  • Willingness to be based in-country and rotate across the program's sites through construction and commissioning.
Riyadh, Saudi Arabia
Data Center - Governance

MEP Designer

1 open position

Position Objective:

To provide an independent technical review of mechanical, electrical, and plumbing design deliverables produced by the design consultant for data centre facilities. The MEP Designer acts on behalf of the PMO to verify that submitted designs are technically sound, code-compliant, buildable, and fully aligned with the project brief, employer’s requirements, and applicable standards across all stages from concept through Issued for Construction and Shop Drawings

Job Description & Responsibilities:

·       Review and technically assess MEP design submissions across all stages (concept, schematic, detailed design, Issued for Construction (IFC) and Shop Drawings) and issue structured, actionable review comments within agreed turnaround times.

·       Evaluate electrical design packages including single-line diagrams, HV/LV distribution layouts, switchgear specifications, UPS and generator sizing calculations, cable schedules, and earthing and protection coordination studies for technical accuracy and conformance with the design brief.

·       Assess mechanical design submissions including cooling load calculations, precision cooling system layouts (CRAC/CRAH, chillers, cooling towers), pipework schematics, HVAC ductwork arrangements, and equipment specifications against project requirements and industry best practice.

·       Review fire suppression, plumbing, and drainage design packages for completeness, standard compliance, and compatibility with the wider building and MEP systems.

·       Verify that submitted designs comply with the applicable Tier classification requirements (TIA-942, Uptime Institute), resilience configurations (N+1, 2N), and the power usage effectiveness (PUE) targets set out in the project brief.

·       Check MEP design coordination across disciplines, identify unresolved spatial conflicts, interface gaps between MEP sub-systems, and missing cross-discipline coordination between MEP, CSA, and ICT/ELV packages.

·       Review BIM models and coordination reports submitted by the contractor, verify that MEP systems are modelled to the required LOD, and confirm clash detection has been carried out and resolved prior to IFC issue.

·       Track the status of all open review comments, verify the adequacy of contractor responses and resubmissions, and maintain a live register of outstanding and closed technical issues.

·       Attend design review meetings, design coordination workshops, and BIM coordination sessions as the PMO’s MEP technical representative; prepare and issue meeting minutes and action trackers.

Support the PMO team during construction by reviewing MEP shop drawings, material submittals, method statements, FAT and SAT procedures, and commissioning plans; flag deviations from the approved IFC design and raise non-conformance records as required 


Position KPIs 

·       Design review comments issued within the agreed review turnaround period for all submissions.

·       Completeness and technical quality of review comments: comments are specific, referenced to applicable standards or project documents, and free from ambiguity.

·       Close-out rate of open review comments: contractor responses reviewed and resolved within agreed timeframes.

·       Zero critical MEP design errors reaching site: issues identified and resolved at design stage before construction begins.

·       Conformance of reviewed designs with the project brief, Employer’s Requirements, and applicable standards (IEC 60364, BS 7671, NFPA, ASHRAE, CIBSE, TIA-942).


Qualifications & Experience:

·       Bachelor’s degree in Electrical Engineering or Mechanical Engineering.

·       Minimum 8–12 years of experience in MEP engineering for data centers or mission-critical facilities, with a demonstrated track record in design on consultancy-side engagements.

·       Deep technical knowledge of data center MEP systems: HV/LV power distribution, UPS, precision cooling, diesel generators, BMS, fire suppression, and HVAC.

·       Strong familiarity with Tier classification standards (TIA-942, Uptime Institute), resilience design principles, and PUE benchmarking.

·       Proficiency in reviewing MEP design packages produced in AutoCAD, Revit MEP, ETAP, Dialux, or equivalent tools; ability to interrogate calculation reports and verify design assumptions.

·       Working knowledge of BIM coordination processes (Revit, Navisworks) sufficient to review federated models and assess LOD compliance.

·       Thorough knowledge of applicable standards: IEC 60364, BS 7671, NFPA 70/75, ASHRAE A2, and local authority requirements.

·       Strong written communication skills: able to produce clear, well-referenced review comment schedules and technical correspondence.


Riyadh, Saudi Arabia
Data Center Design

Asset Management Specialist

1 open position

Position Objective:

Support the Silklink asset management workstream by capturing, validating, updating, and reconciling asset records from field surveys, inventory systems, asset registers, and implementation evidence in accordance with agreed standards.

Job Description & Responsibilities:

·       Capture and maintain asset records including site, room, row, rack, shelf, slot, card, port, serial number, model, vendor, tag, status, and evidence references.

·       Validate physical survey outputs against inventory, CMDB, asset registers, and implementation/as-built documentation.

·       Identify and report missing, duplicate, inconsistent, untagged, misplaced, or unknown assets.

·       Apply agreed naming conventions, tagging rules, mandatory field requirements, lifecycle statuses, and data-entry standards.

·       Prepare clean upload templates, discrepancy lists, evidence packs, and progress reports for SME review.

·       Coordinate with field technicians, site teams, inventory specialists, and operations teams to resolve asset record gaps.

·       Support asset movement, assignment, decommissioning, retirement, and reconciliation activities where required.

·       Maintain traceability of data changes and ensure records are audit-ready.

  • Follow site access, safety, confidentiality, and quality rules while handling asset information.

 

Soft Skills:

·       Strong stakeholder management and practical communication with technical and non-technical teams.

·       High attention to detail, quality mindset, and structured documentation habits.

·       Ability to work under delivery pressure while maintaining accuracy and governance.

·       Strong problem-solving skills and ownership of assigned deliverables.

  • Collaborative mindset across planning, engineering, operations, rollout, and vendor teams.

 

Languages:

·       English – mandatory

·       Arabic – mandatory


Position KPIs

·       Asset records captured/validated per day against target.

·       Data entry accuracy and first-pass acceptance rate.

·       Completeness of mandatory asset attributes.

·       Discrepancy reporting and closure support rate.

·       Compliance with tagging, evidence, and lifecycle status standards.


Qualifications & Experience:

    ·       Bachelor's degree in Telecom or IT or equivalent.

    ·       5+ years in telecom asset management, physical inventory, CMDB/ITAM data operations, network records, or field survey support.

    ·       Good understanding of telecom/network equipment, racks, shelves, cards, ports, labels, serial numbers, and site location hierarchy.

    ·       Experience using Excel, structured templates, barcode/QR scanning tools, CMDB/ITAM/inventory systems, or mobile survey tools.

    ·       Detail-oriented with the ability to follow data standards and escalate discrepancies clearly.

    ·       Able to work with field teams and maintain accurate records under delivery timelines.

    ·        

    Relevant Certificates:

    ·       ITIL Foundation preferred

    ·       ISO 55000 awareness preferred

    • CMDB/ITAM platform training is an advantage


 

Riyadh, Saudi Arabia
Asset Management

Application Services Lead

1 open position

Position Objective:

Defining and governing the application services operating model covering OSS/BSS, enterprise IT, and ITOC, ensuring all application management, integration, and support requirements are fully designed, validated, and ready for Day-1 launch. Post-launch, the role transitions to governing the MSP Application Services function

Job Description & Responsibilities:

•       Define the application services operating model — structure, scope, support tiers, and lifecycle management.

•       Define OSS/BSS requirements — inventory, fault management, provisioning, order management, and performance management.

•       Define enterprise IT application requirements — ERP, HR, finance, and collaboration platforms.

•       Define ITOC operating model — IT infrastructure monitoring scope, support tiers, and NOC/TAC interface.

•       Define integration requirements between OSS/BSS, enterprise IT, NMS, SIEM, and ITSM.

•       Define application requirements for international wholesale settlement, inter-carrier billing, and regulatory reporting across operating jurisdictions.

•       Define application support framework — incident, change, release, and patch management.

•       Govern application readiness validation — UAT governance, acceptance criteria, and sign-off.

•       Define application services operational.

•       Define application services SLA requirements, targets, and operational KPIs covering system availability, incident resolution times, change success rates, and integration uptime.

•       Participate in cross-functional OAT (Operational Acceptance Testing) to validate end-to-end application readiness for Day-1 launch.

Post-Launch Governance:

•       Monitor MSP application services performance against agreed SLAs.

•       Review and approve OSS/BSS and enterprise IT changes proposed by the MSP.

•       Lead periodic application services governance reviews and drive corrective action on performance gaps.

•       Validate MSP adherence to integration standards and data quality requirements.

•       Drive continual service improvement (CSI) for application services — identify performance trends, commission improvement initiatives, and validate outcomes.

•       Govern vendor and MSP contract performance related to application services, including remediation tracking for persistent SLA breaches.


Qualifications & Experience:

•       Minimum 10 years in OSS/BSS or enterprise IT application management.

•       Experience designing application services operating models for telecommunications operators.

•       Knowledge of OSS/BSS architecture, enterprise IT platforms, and ITSM frameworks.

•       Experience defining integration requirements between OSS/BSS, NMS, and operational systems.

•       Greenfield or build-to-operate program experience is advantageous.

•       Strong knowledge of OSS/BSS architecture and enterprise IT application management.

•       Ability to define application lifecycle management and support tier frameworks.

•       Familiarity with OSS/BSS platforms, ITSM tools, and IT monitoring systems.

•       Strong written and verbal communication in English; Arabic is an advantage.

•       Experience with MSP governance, vendor performance management, and continual service improvement in application services environments.


Riyadh, Saudi Arabia
Operations
About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.