Our Job Offers

Design, develop, and maintain REST APIs and backend services

Develop and maintain services across both .NET Framework 4.8 and .NET Core

Design and optimize SQL Server databases, including queries, stored procedures, indexing, and performance tuning

Implement API authentication and authorization

Debug, troubleshoot, and support existing backend applications in production

Analyse application logs and monitoring output to diagnose production issues, and participate in incident investigation and root-cause analysis

Contribute to incident and RCA documentation

Participate in the out-of-hours and on-call support rota for production issues

Work from Azure Boards and maintain a clean delivery audit trail in Azure DevOps

Write and maintain unit and integration tests

Contribute to CI/CD pipelines and deployment processes

Support services deployed across both cloud and data-centre-hosted environments

Write clean, maintainable, well-structured code and participate in code reviews

Produce and maintain technical documentation

Work effectively within an existing development team and alongside frontend and mobile engineers

Minimum 4 to 5 years professional backend development experience

Experience maintaining and extending established applications across both .NET Framework and .NET Core

Demonstrated experience delivering and supporting production-grade backend services and APIs

Experience taking independent ownership of technical problems through to production-ready resolution

Experience working within Agile delivery environments and structured code review processes

Willingness to participate in an out-of-hours support rota

• Manage the end-to-end material control workflow, including review of material submittals, tracking approval status, monitoring procurement schedules, coordinating delivery logistics, and confirming site receipt against approved specifications.
• Maintain a comprehensive Material Submittal Register (MSR) tracking all materials and equipment from initial submission through to approval, procurement, delivery, and incorporation into the works.
• Review material submittals, technical data sheets, test certificates, and compliance declarations submitted by the contractor, assessing conformance with project specifications, applicable standards, and approved material lists.
• Coordinate with the Design Manager and discipline engineers during technical review of submittals to ensure that proposed materials meet design intent and performance requirements.
• Conduct and witness material inspections at supplier premises and on site, including inspection of structural steel, cable management systems, LV switchgear, UPS equipment, precision cooling units, and ELV/ICT infrastructure.
• Monitor the construction programme material pull schedule and alert the Project Manager to any procurement delays or lead time risks that could impact critical path activities.
• Manage the site materials storage and preservation plan, ensuring critical equipment such as UPS battery systems, transformers, precision cooling units, and generator sets are stored in accordance with manufacturer requirements and project specifications.
• Process and maintain records for material delivery notes, inspection certificates, test reports, and Factory Acceptance Test (FAT) documentation, ensuring full traceability from procurement to installation.
• Issue Non-Conformance Reports (NCRs) for any materials found to be non-compliant upon delivery or during site inspection and track corrective actions through to resolution.
• Coordinate with the QC Inspection teams to align material receipt inspections with ITPs and witness points.
• Maintain a surplus materials register and manage disposal or return of unused approved materials at project close-out.
• Prepare and submit weekly material status reports to the Project Manager, highlighting critical items, delivery risks, and required actions 

• Bachelor’s degree in mechanical engineering, Electrical Engineering, Civil Engineering, or a related technical discipline.
• Minimum 10 years of material management experience on major construction or infrastructure programmes, with at least 4 years on data centre or mission-critical facility projects.
• Solid knowledge of material standards and specifications relevant to data centre construction, including LV/MV electrical equipment, cable systems, structural steel, UPS, precision cooling equipment, and ELV/ICT infrastructure.
• Experience managing material submittal processes, Inspection and Test Plans (ITPs), and Factory Acceptance Test (FAT) documentation.
• Familiarity with material storage and preservation requirements for critical equipment including batteries, transformers, precision cooling units, and generators.
• Proficiency in materials management systems and ability to maintain detailed registers and tracking spreadsheets.
• Good coordination skills with the ability to interface across procurement, design, construction, and QC workstreams.
• Proficiency in Arabic and English (both written and spoken) is preferred.

• Define the field operations model — structure, regional coverage, dispatch model, and interface with NOC and TAC.
• Define field maintenance procedures for outside plant (fiber, civil, access) and subsea CLS, including marine maintenance coordination, and terrestrial long-haul DWDM infrastructure.
• Define field dispatch procedures, SLA-driven response time requirements, and escalation paths.
• Define field workforce management tooling requirements and mobile workforce platform specifications.
• Define spare parts management framework and logistics requirements.
• Define staffing levels, skills requirements, and training framework.
• Govern field readiness validation — commissioning, readiness reviews, and acceptance sign-off.
• Define field operations KPIs — dispatch response times, MTTR, first-time fix rate, and SLA compliance by route.
• Define DR (Disaster Recovery) and BC (Business Continuity) requirements for field operations and outside plant restoration.
• Participate in cross-functional OAT (Operational Acceptance Testing) to validate end-to-end field operations readiness for Day-1 launch.

• Minimum 10 years in telecommunications field operations or outside plant management.
• Experience designing field operations models for carrier-grade infrastructure.
• Knowledge of fiber/DWDM outside plant, CLS operations, and field maintenance.
• Experience defining workforce management and dispatch tooling requirements.
• Greenfield or build-to-operate program experience is advantageous.
• Experience with subsea cable landing station operations and marine cable maintenance coordination.
• Strong knowledge of field operations and outside plant maintenance.
• Familiarity with workforce management platforms and field service tools.
• Strong written and verbal communication in English; Arabic is an advantage.

Position Objective:

The OSP Project Manager is to manage vendors responsible for OSP Work and other stakeholders to achieve agreed Project deliverables within the approved schedules and maintain budget control.

Job Description & Responsibilities:

• To manage and follow-up E2E activities in the project, maintain progress as per project schedule with all contractors and related stakeholders.
• Agree monthly targets with Senior Project Manager, and manage the teams against these targets.
• Provide support and prepare Management Plans, including Communication, Escalation, Implementation timelines and Handover procedures
• Coordinate with Senior Project Manager to define and verify the WBS, timelines and discuss, propose and recommend technical solution
• Prepare Project Implementation plans and Project procedures in coordination with affected departments and the contractors as per Targets.
• Establish a mechanism to identify Gaps, track, review, and clarify problems and issues raised in the Project, and to identify corrective actions needed to resolve Project-blocking issues.
• Chair meetings with vendors/contractors, and participate in other project coordination meetings concerning his area.
• Immediate escalation to the Senior Project Manager for any blocking issues.
• Coordinate with other Sections, Departments, and Managers to ensure proper and timely delivery of the project as per the HPIP.
• Identify, track and mitigate all project related Risks and provide regular Reports for the entire Project duration
• Monitor and approve any change requests, following the approved Change Management Process
• Ensure that results are compiled, documented and handed over to Client in required format, quantity and quality, and ensure timely and correct presentation and explanation of results.
• Prepare section-related reports and provide project information to the Project Control group for incorporation in Project reports
• Verify and approve the Project Closing documentation and handover documents
• Receive and perform assigned tasks as directed by Senior Project manager.
• Conduct regular reviews of changing project requirements, organisation and resource needs, and provide recommendation for changes accordingly.

Qualifications & Experience:

• Bachelor's degree in civil engineering or equivalent, formal education in structural engineering is an advantage.
• Minimum 8 years telecommunication experience with at least 4 years in OSP management position within a telecom organisation.
• PMP Certified will be an advantage
• Extensive knowledge and professional experience in design and execution of civil works and electromechanical installations, project reporting and coordination.
• Formal training in project management techniques and methodologies (PMI, PRINCE or similar) will be considered an advantage.
• Essential skills: Team work, Communication skills and knowledge transfer capability.
• Excellent knowledge of the English language; knowledge of the Arabic language would be an advantage

This is a field-based assurance role with an owner's engineer posture, verifying quality without self-performing or supervising construction.

• Inspect civil, structural, mechanical, and electrical works against approved drawings and technical specifications, with reference to TIA-942 and applicable ASHRAE and NFPA codes.
• Perform independent setting out and check-survey work covering levels, dimensions, alignments, and as-built verification using total station and auto level instruments.
• Check material and mill test certificates against approved submittals before items are incorporated into the works.
• Witness and sign off Inspection and Test Plan hold and witness points across all civil, mechanical, and electrical activities.
• Verify earthing and grounding works, including earth-continuity and earth-resistance testing, against the approved design.
• Witness and record assigned commissioning and acceptance tests within the Level 1 to Level 5 sequence, with Level 5 being the Integrated Systems Test.
• Raise Non-Conformance Reports when work fails specification, and track each one through to verified close-out.
• Maintain the punch list for assigned areas and re-inspect rectified items before sign-off.
• Verify that site work follows approved safety rules, permit-to-work, and lock-out or tag-out procedures when witnessing electrical works.
• Organise quality records and provide accurate daily and weekly inspection input to the manager.
• Coordinate with contractor and supervision teams to schedule inspections and prevent works being covered up before witness.

• Technical diploma or Bachelor's degree in Civil, Mechanical, or Electrical Engineering, or equivalent trade certification with strong site experience.
• Minimum 3 to 5 years of experience in site QA/QC, field inspection, or survey on building, mechanical, electrical and plumbing, or infrastructure projects. Data center or mission-critical exposure is an advantage.
• Recognised construction safety certification required or strongly preferred, such as NEBOSH International General Certificate, IOSH, OSHA 30, or equivalent.
• Working knowledge of survey instruments such as total station and auto level, with the ability to read construction and MEP drawings.
• Familiarity with quality documentation and acceptance codes such as ACI 318, BS EN, and NFPA. Awareness of TIA-942 and Uptime Institute Tier requirements (Tier III or Tier IV per site) is an advantage.
• Good written and spoken English for inspection records and reporting. Arabic is required.
• Familiarity with the Syrian construction market and post-conflict or frontier environments is strongly preferred.
• Syrian nationals are encouraged to apply. Candidates must be legally eligible to work in Syria.
• Willing to travel and work on a rotational basis across multiple data center sites, including shift coverage where required.

• Develop detailed OSS/BSS technical specifications.
• Develop ITOC monitoring specifications — IT infrastructure monitoring scope, alert thresholds, and NOC integration.
• Develop specifications for international wholesale settlement systems, carrier-to-carrier API interfaces, and strategic wholesale customer portal integration.
• Define application integration requirements and data flow specifications between OSS/BSS, NMS, SIEM, and ITSM.
• Develop application runbooks and operational documentation.
• Support the Application Services Lead in defining skills requirements and training content, and participate in UAT and acceptance testing of OSS/BSS and ITOC tools.
• Define KPI measurement methodology for application services KPIs — data sources, calculation logic, and tooling configuration requirements.
• Contribute to OAT (Operational Acceptance Testing) by validating application integration, data flows, and operational readiness.

Post-Launch Governance:

• Review MSP OSS/BSS and ITOC configuration changes for technical accuracy and integration compliance.
• Assess application performance data and identify degradation or integration issues.
• Support application governance reviews with technical analysis of incidents and change quality.
• Validate MSP data quality and OSS/BSS reporting accuracy.
• Support continual service improvement (CSI) efforts by providing technical analysis of application incident trends and recommending enhancements.

• Minimum 8 years in OSS/BSS development, integration, or operational management.
• Technical expertise in OSS/BSS platforms, enterprise IT integration, and ITOC monitoring.
• Experience developing application specifications and integration documentation.
• Familiarity with OSS/BSS platforms, ITSM tools, IT monitoring systems, and integration frameworks.
• Experience in a carrier environment is advantageous.
• Deep technical knowledge of OSS/BSS architecture, enterprise IT integration, and ITOC monitoring.
• Ability to develop detailed application specifications and integration documentation.
• Strong analytical and problem-solving skills.
• Familiarity with OSS/BSS, ITSM, and IT monitoring platforms.
• Strong written and verbal communication in English; Arabic is an advantage.

• Develop detailed project plans, schedules, and WBS for all cybersecurity delivery activities across landing stations, terrestrial nodes, and IGW/IXP sites.
• Define milestones and the critical path for security platform deployment aligned with SLTE commissioning, IP/MPLS backbone activation, and IGW go-live dates.
• Manage security workstream dependencies with DWDM, IP/MPLS, IGW, and facilities delivery teams.
• Coordinate security deployment sequencing across multiple landing station sites and international locations.
• Manage deployment of physical and logical security controls for cable landing stations, equipment rooms, and beach manhole (BMH) access points.
• Coordinate network access control (NAC) and identity management system deployment for landing station and NOC environments.
• Ensure submarine cable management network (SCMN) security including encrypted management interfaces, access control policies, and monitoring integration.
• Oversee deployment of environmental monitoring and intrusion detection systems for landing station physical security.
• Manage deployment of firewall platforms, IPS/IDS systems, and network segmentation controls across all core network domains.
• Coordinate DDoS protection and traffic scrubbing solution deployment at IGW and internet-facing network layers.
• Ensure security zone models, inter-zone policies, and ACL architectures are correctly implemented across all routing domains.
• Manage VPN and encrypted tunneling deployment for out-of-band management and inter-site operations traffic.
• Track security platform acceptance testing, policy validation, and penetration testing activities.
• Manage SIEM integration, security logging activation, and SOC readiness activities for the network.
• Coordinate security event correlation rules, alerting policies, and incident response workflow deployment.
• Ensure security telemetry collection (NetFlow, syslog, SNMP traps) from all submarine and terrestrial network elements.
• Oversee SOC handover, operator training coordination, and operational readiness certification.
• Ensure all security deployments comply with ISO 27001, NIST Cybersecurity Framework, ITU-T security recommendations, and consortium security policies.
• Coordinate pre-go-live vulnerability assessments, penetration tests, and security audit readiness activities.
• Identify and manage security-specific project risks, issues, and change requests.
• Maintain security compliance documentation, test records, and audit-readiness packages.
• Coordinate with security vendors for equipment delivery, professional services, and configuration support.
• Manage security vendor SLA performance and escalation for specific deployment activities.
• Prepare weekly and monthly security workstream status reports, vulnerability tracking dashboards, and compliance updates.
• Provide regular updates to the Senior Project Manager, consortium security leads, and client stakeholders.

• Bachelor's or Master of Engineering in Cybersecurity, Telecommunications, Computer Science, or related discipline.
• Minimum 7 years of experience in network security project delivery, preferably in submarine cable or carrier-grade environments.
• Proven experience deploying security infrastructure for landing stations, IGW facilities, and international connectivity networks.
• Multi-vendor security experience (Palo Alto, Cisco, Fortinet, Juniper, Arbor/Netscout).
• Knowledge of submarine cable management network security and SCMN hardening practices.
• CISSP, CISM, PMP, or equivalent certifications are highly desirable.
• Good communication, documentation, and multi-stakeholder coordination skills.
• Cybersecurity Deployment for Submarine Cable & Carrier-Grade Networks
• Landing Station Physical & Logical Security
• Submarine Cable Management Network (SCMN) Security
• Firewall, IPS/IDS & DDoS Protection Deployment
• NAC, Zero Trust & VPN Deployment
• SIEM Integration & SOC Readiness
• Security Acceptance Testing & Penetration Testing Coordination
• ISO 27001, NIST & ITU-T Security Compliance
• Vendor Coordination & SLA Management
• Schedule Management & Delivery Governance
• Project Leadership & Security Delivery Coordination
• Consortium & Multi-Country Security Stakeholder Management
• Vendor & Compliance Governance
• Cross-Functional Team Coordination
• Technical Communication & Reporting
  

• Design end-to-end service circuit paths across submarine cable segments, landing stations, terrestrial DWDM backhaul, and IP/MPLS backbone domains.
• Perform submarine wavelength routing and capacity allocation across fiber pairs, ensuring compliance with submarine system design rules and operating margins.
• Define primary and diverse protection paths leveraging submarine and terrestrial segment diversity for international circuit resiliency.
• Design circuit parameters including wavelength assignment, modulation format, bandwidth profile, QoS class, VLAN mapping, and VPN configuration.
• Produce detailed circuit design documents with node-by-node configuration specifications, cross-connect instructions, and ODF patching schedules for landing stations.
• Receive and analyze incoming international capacity requests, IRU (Indefeasible Right of Use) service orders, and consortium capacity allocations.
• Validate capacity requirements against available submarine wavelength inventory, fiber pair utilization, and terrestrial backbone capacity.
• Generate implementation-ready work orders with complete configuration parameters, wavelength assignments, and patching instructions.
• Assign circuit IDs, update submarine capacity registers, and maintain the circuit routing database.
• Coordinate capacity allocation across consortium partners and landing party stakeholders.
• Monitor submarine system capacity utilization across fiber pairs, wavelengths, and spectrum bands.
• Track OSNR margins, transponder loading, and spectral utilization to identify capacity constraints and optimization opportunities.
• Optimize circuit routing to minimize submarine fsegment hops, reduce latency, and maximize diverse path availability.
• Maintain accurate submarine capacity registers, wavelength allocation maps, and forecasting models for long-term capacity planning.
• Proactively recommend capacity augmentation, wavelength rebalancing, or terrestrial bypass strategies when submarine capacity constraints are identified.
• Coordinate circuit design across DWDM/OTN, IP/MPLS, IGW, and access domains spanning multiple international landing sites.
• Liaise with network design teams to ensure circuit designs align with approved HLD/LLD and submarine system design rules.
• Coordinate with far-end landing station operators, consortium capacity managers, and international carriers for cross-border circuit designs.
• Support the Implementation Specialist with technical clarifications, design amendments, and optical engineering guidance during circuit activation.
• Maintain comprehensive submarine and terrestrial circuit design records, wavelength allocation tables, and capacity utilization reports.
• Ensure all circuit designs comply with submarine system operating parameters, engineering standards, and consortium naming conventions.
• Contribute to the development of circuit design templates, submarine capacity management procedures, and process improvements.
• Support post-implementation reviews and design accuracy validation exercises.

• Bachelor of Engineering in Telecommunications, Optical Engineering, Network Engineering, or related discipline.
• Minimum 5 years of experience in circuit design or network planning, preferably in submarine cable or international carrier environments.
• Strong knowledge of submarine cable system capacity management, wavelength routing, and OSNR margin engineering.
• Hands-on experience with IP/MPLS, DWDM/OTN architecture, and multi-domain circuit design.
• Experience with capacity management platforms, circuit design tools, and network inventory systems.
• Familiarity with multi-vendor submarine cable and DWDM platforms (SubCom, NEC, ASN, Ciena, Infinera, Nokia, Huawei).
• Good communication, analytical, and documentation skills.
• Submarine Cable Circuit Design & Wavelength Routing
• Submarine Capacity Management & IRU Service Orders
• DWDM / OTN Wavelength Allocation & Spectral Planning
• IP/MPLS Circuit Routing & VPN Design (L2VPN, L3VPN, EVPN)
• Protection Path Design & Submarine Segment Diversity
• OSNR Margin Analysis & Transponder Loading Assessment
• Capacity Planning, Forecasting & Utilization Optimization
• Circuit Routing Database & Inventory Management
• Work Order Generation & Configuration Specification
• Cross-Domain Coordination (Submarine, Terrestrial, IP, IGW)
• Analytical Thinking & Design Precision
• International & Consortium Partner Coordination
• Process Discipline & Documentation Excellence
• Proactive Capacity Forecasting & Risk Escalation
• Cross-Functional Communication & Stakeholder Interface
  

• Implement, monitor, and enforce the project HSE Management Plan, Site Safety Rules, and Method Statements across all OSP, data centre, and exchange building construction and commissioning activities.
• Conduct daily site safety inspections and hazard identification walks across all work fronts, documenting findings, issuing safety observations, and verifying corrective actions through to close-out.
• Review and approve contractor and sub-contractor HSE documentation before activity commencement, including Risk Assessments, Method Statements (RAMS), Permit to Work (PTW) requests, and toolbox talk records.
• Manage the Permit to Work system for high-risk activities including working at height, confined space entry, hot work, and mechanical lifts.
• Lead and conduct incident investigations for all accidents, near-misses, and dangerous occurrences, completing root cause analysis (RCA), issuing corrective and preventive action (CAPA) reports, and communicating lessons learned across all work fronts.
• Deliver HSE induction sessions for all new personnel arriving on site, ensuring compliance with minimum training and competency requirements before site access is granted.
• Monitor contractor compliance with emergency response procedures, first aid provisions, fire prevention measures, and environmental controls.
• Compile and submit weekly and monthly HSE performance reports to the Senior Project Manager, including leading and lagging indicators, manhours worked, near-miss frequency rate (NMFR), total recordable incident rate (TRIR), and HSE observation counts.
• Coordinate with client and authority HSE representatives during site inspections, audits, and regulatory visits.
• Always maintain site safety notice boards, safety signage, emergency contact information, and evacuation master points in current and compliant condition.
• Monitor and enforce environmental compliance including protection of existing utilities, cable routes, ground disturbance permits, and waste disposal procedures during OSP civil works.
• Support the implementation of COSHH controls for hazardous materials used on site including UPS battery electrolytes, refrigerants, diesel fuel, and construction chemicals.
• Conduct periodic HSE audits of contractor safety management systems and issue formal audit reports with graded findings.

• Bachelor’s degree in occupational health and safety, Engineering, or a related discipline.
• Minimum 5 years of HSE site experience on large construction or infrastructure projects, with at least 2 years on data centre, telecom, or mission-critical facility projects.
• NEBOSH International General Certificate (IGC) as a minimum; NEBOSH International Diploma or equivalent is preferred.
  
• Strong knowledge of international HSE standards and frameworks including ISO 45001, ISO 14001, and applicable local regulatory requirements.
• Demonstrated experience administering Permit to Work systems, conducting RAMS reviews, and leading incident investigations with formal root cause analysis.
• Experience with environmental management controls for civil construction including OSP trenching, cable laying, and reinstatement activities.
• Proficiency in HSE reporting platforms and ability to produce professional, data-driven HSE performance reports.
• IOSH membership or equivalent professional HSE body membership is desirable.
• Full professional proficiency in Arabic is required; a working knowledge of English is an advantage for producing required reports and delivering sessions.