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Senior Planning & Scheduling Engineer

1 open position

Position Objective:

Develop and maintain detailed project schedules, track progress, and identify potential delays to ensure projects are delivered on time and within scope.

Job Description & Responsibilities:

The Planning & Scheduling Manager is responsible for creating, maintaining, and managing project schedules to ensure that construction projects are completed on time and within budget. This role involves using scheduling software, such as Primavera P6, to develop detailed project plans, identify critical paths, and track project progress. The Planning & Scheduling Manager also plays a crucial role in identifying potential delays and working with the project team to implement recovery plans.

  • Schedule Development: Develop and maintain detailed project schedules using Primavera P6 or similar scheduling software. Ensure that all project activities are accurately reflected in the schedule, including critical paths, dependencies, and milestones.
  • Schedule Management: Regularly review and update project schedules to reflect the status of work. Evaluate the impact of schedule changes on the overall project timeline and communicate any necessary adjustments to the project team.
  • Progress Tracking: Track project progress against the baseline schedule, identifying any variances and potential delays. Provide regular updates to the project team and management on schedule status.
  • Critical Path Analysis: Identify the critical path of the project and monitor key activities that could impact the project's timeline. Work with the project team to address any issues that could cause delays.
  • Delay Mitigation: Proactively identify potential delays and work with the project team to develop and implement recovery plans. Ensure that the project remains on track and that any schedule impacts are minimized.
  • Reporting: Prepare and distribute regular schedule reports to stakeholders, including updates on project progress, critical path analysis, and any schedule changes. Ensure that all reports are accurate and provide actionable insights.
  • Stakeholder Communication: Communicate schedule updates and changes to relevant stakeholders, including project managers, engineers, and clients. Ensure that all parties are informed of schedule impacts and any necessary actions.
  • Continuous Improvement: Identify opportunities to improve scheduling processes and tools. Implement best practices and innovations to enhance the efficiency and accuracy of project scheduling.

Qualifications & Experience:

  • Minimum of 7+ years of experience in construction scheduling, with a strong background in using scheduling software like Primavera P6.
  • Strong understanding of scheduling techniques, critical path analysis, and project sequencing.
  • Excellent communication and problem-solving skills, with the ability to work effectively with cross-functional teams.
Riyadh, Saudi Arabia
PMC

Sr. Project Manager (Data Center)

1 open position

Position Objective:

To lead end-to-end delivery of complex, multi-site data center programs within a PMC consultancy framework. The Senior Project Manager serves as the primary point of accountability for project management, design oversight, construction supervision, and client relationship management, ensuring all deliverables are completed to specification, on schedule, and within budget.


Job Description & Responsibilities:

  • Govern the full project lifecycle from mobilization through handover, maintaining accountability for scope, schedule, cost, quality, risk, and change management across all workstreams.
  • Establish and maintain the program’s PMC governance framework, including reporting cadence, decision-making authorities, and document control protocols.
  • Support the design management function, overseeing the progression of deliverables from concept through detailed design and Issued for Construction (IFC), and ensuring all outputs meet client requirements and applicable standards.
  • Direct construction supervision activities across multi-site deployments, including site inspection regimes, NCR management, milestone certification, and progress reporting.
  • Manage and coordinate all sub-consultants engaged under the program, including scoping, instruction, performance monitoring, and interface management to ensure integrated delivery across technical disciplines.
  • Develop and maintain the program risk register; lead risk identification workshops, qualitative and quantitative assessments, mitigation planning, and escalation to relevant stakeholders.
  • Serve as the primary client interface, building trusted working relationships with senior client representatives, government authorities, and key stakeholders throughout the program lifecycle.
  • Administer contracts, manage change orders, and lead interface coordination across contractors, designers, vendors, and sub-consultants.
  • Prepare and present high-quality program status reports, executive briefings, and milestone documentation to senior clients and internal leadership.
  • Build, mentor, and manage a high-performing multidisciplinary project team, promoting a culture of accountability, quality, and continuous improvement.

Qualifications & Experience:

  • A bachelor’s degree in engineering is required; a master’s degree in engineering, Project Management, or a related engineering discipline is a strong advantage. Demonstrated and verifiable track record of delivering PMC-structured programs with direct accountability for governance, client reporting, and multi-site deployments.
  • Minimum 20 years of progressive experience in project management within multidisciplinary engineering environments, with at least 10 years in a Senior Project Manager capacity on large-scale data centers or critical infrastructure programs.
  • Previous experience working within multidisciplinary, multinational engineering or consultancy firms, with exposure to cross-cultural team dynamics and international project environments.
  • Proficiency in project management and scheduling tools (Primavera P6, MS Project) and enterprise document control platforms.
  • PMP, PRINCE2, or equivalent internationally recognized project management certification is required.
  • Full professional fluency in both Arabic and English, written and spoken, is essential.
Riyadh, Saudi Arabia
Data Center - Project Management

CME Site Manager

1 open position

Position Objective:

The CME Site Manager will be responsible for Norconsult Telematics' resident owner-engineer oversight of civil, mechanical, and electrical (CME) works at an assigned data centre site, from contractor mobilisation through commissioning and handover, ensuring the mission-critical facility is built to the approved design, on programme, and safely. The ideal candidate should have proven mission-critical construction experience in the Middle East, with strong knowledge of the local market and codes.

Job Description & Responsibilities: 

  • Oversee NT's on-site assurance of all CME works, from civil and structural elements through to critical power, cooling, and fit-out.
  • Monitor contractor progress against the site programme and report emerging slippage well before it affects a milestone.
  • Verify that installed works follow the approved design and Issued-for-Construction drawings, and raise deviations as Non-Conformance Reports against the agreed Inspection and Test Plan.
  • Manage the daily site routine, confirm work fronts are ready, and clear practical obstacles before they cause delay.
  • Witness Quality Assurance and Quality Control inspection of CME works against acceptance checklists, and confirm that punch and snag items are closed out before handover.
  • Support and witness Factory Acceptance Tests and Site Acceptance Tests for major plant such as UPS, generators, and chillers prior to energization.
  • Coordinate the on-site commissioning sequence from Level 1 through Level 5 Integrated Systems Test against the approved plan.
  • Hold the contractor to the site Health, Safety, and Environment regime, covering method statements, permits to work, and controlled access into high-risk rooms.
  • Chair site progress meetings, record decisions and actions, and maintain a live issues log that feeds project reporting.
  • Confirm that as-built drawings, test records, and Operation and Maintenance packs are complete against the target Uptime Tier before sign-off.
  • Coordinate with internal teams and the contractor to keep design queries, approvals, and interface issues moving without delay.
  • Track resource use and overall site delivery performance, and escalate risks to the Senior Project Manager.

Qualifications & Experience:

  • Bachelor's degree in Civil, Mechanical, or Electrical Engineering, or a closely related construction discipline.
  • Minimum 6 to 8 years in CME or building-services construction, including time as senior on-site construction manager and at least one mission-critical facility taken through commissioning and handover.
  • Experience with data centers, telecom, or other mission-critical facilities strongly preferred, with familiarity with critical power and cooling commissioning an advantage.
  • Working knowledge of key data center references such as Uptime Institute Tier classifications (Tier III or IV), TIA-942, and relevant fire and electrical codes including NFPA and ASHRAE.
  • Able to read civil, structural, and mechanical, electrical, and plumbing drawings, including single-line diagrams, and verify installed configuration against design intent.
  • Competence in safe isolation, Lock-Out Tag-Out, and permit-to-work control around live switchgear and battery rooms; a recognized site-safety qualification such as NEBOSH or IOSH preferred.
  • Project Management Professional certification and Primavera P6 or MS Project are an advantage; strong English reporting is required, and Arabic is required for daily coordination with local contractors.
  • Awareness of applicable sanctions regimes (US OFAC, EU, and UN measures) affecting operations in Syria, with knowledge of the local market and codes.
Riyadh, Saudi Arabia
Technical Facility - Project Management

Technical Support Engineer

1 open position

Position Objectives:

The Technical Support Engineer will provide technical, application, and operational support for the Bonya platform during project delivery, testing, rollout, and post-go-live stabilisation. The role will support users, investigate incidents, assist with configuration, monitor platform behaviour, coordinate with development and infrastructure teams, and help ensure smooth adoption of the system.


Job Description and Responsibilities

  • Provide first-level and second-level support for Bonya users during UAT, pilot, rollout, and production stabilisation.
  • Log, triage, investigate, assign, and track incidents, service requests, defects, and user queries.
  • Support user access, role assignment, password/SSO issues, workflow issues, and configuration-related support requests.
  • Reproduce reported defects and provide a clear technical analysis to developers and testers.
  • Monitor application behaviour, system logs, job failures, integration errors, and performance issues.
  • Support data import/export activities, report generation, user administration, and routine operational tasks.
  • Assist with deployment validation, smoke testing, release verification, and environment checks.
  • Prepare support guides, FAQs, knowledge base articles, and user support documentation.
  • Participate in hyper care and post-go-live support.
  • Escalate issues to infrastructure, development, database, integration, or security teams as required.


Qualification and Required Skills

  • Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
  • 3+ years of experience in application support, technical support, systems support, or service desk escalation roles.
  • ITIL Foundation or equivalent service management certification is desirable. 
  • Experience supporting ERP, CRM, workflow, service management, or custom enterprise applications. 
  • Experience with Odoo or similar enterprise platforms is desirable. 
  • Basic understanding of Linux, PostgreSQL, web applications, APIs, logs, user roles, and access control.  
  • Experience working with ticketing tools, incident management processes, and SLA-based support. 
  • Experience supporting UAT, go-live, and hyper care activities is advantageous.
Riyadh, Saudi Arabia
Infrastructure Delivery Mgt Platform (Bonya)

Site Quality Control Inspector

1 open position

Position Objective:

The OSP Inspector is responsible for coordinating and monitoring field inspection activities, ensuring the quality and accuracy of field survey work, and collecting, validating, and managing inventory data obtained from field surveys.


Job Description & Responsibilities:

  • Assist in the preparation of field survey plans, methodologies, and survey templates in accordance with approved Client standards and specifications.
  • Prepare survey procedures and ensure they are effectively communicated, coordinated, and implemented by all relevant stakeholders.
  • Conduct field inspections and site audits to identify discrepancies, verify survey accuracy, and provide feedback to inspectors and OSP contractors to improve performance and quality.
  • Monitor field survey activities to ensure all work is carried out in accordance with approved plans, procedures, and project requirements.
  • Collect, consolidate, and validate field survey data prior to submission to the Quality Survey & Audit team.
  • Verify that survey deliverables are complete, accurate, and consistent, and coordinate with survey teams to resolve missing, incomplete, or low-quality data.
  • Prepare periodic reports on survey activities, progress, quality, and team performance, while identifying training needs and knowledge gaps.
  • Monitor the quality of survey and audit outputs and provide recommendations for continuous improvement.
  • Support the Project Manager in ensuring OSP contractors comply with project schedules, field inspections, quality audits, PAT activities, and other project requirements.

Qualifications & Experience:

  • Bachelor's degree or Diploma in Telecommunications, Electrical Engineering, or a related discipline.
  • Minimum 2 years of experience in field survey, inspection, or quality audit activities.
  • Hands-on experience with fiber optic (OSP) field surveys is mandatory.
  • Strong communication, coordination, and presentation skills.
Riyadh, Saudi Arabia
OSP - Field Assurance

Project Control Manager

1 open position

Position Objective:

Ensure effective planning, monitoring, and control of all project activities to achieve delivery within scope, schedule, budget, and quality. • Establish a centralized project controls framework covering scheduling, reporting, cost control, contract management, material/warehouse operations, asset management, HSE, permitting, and QA. • Strengthen cross-functional coordination to ensure seamless execution and timely decision-making. • Enhance project visibility through standardized reporting, dashboards, KPIs, and analytics. • Drive operational excellence by improving processes, automating reporting, and ensuring data integrity across systems. • Proactively identify risks, variances, and performance gaps and lead corrective/preventive actions. • Ensure compliance with client requirements, regulatory bodies, and internal governance standards.

Job Description & Responsibilities:

  • Control and manage all project scope and budget activities from planning through implementation and final handover.
  • Oversee scope assignment and distribution to contractors across all regions.
  • Manage Project Controls Office resources to support inter‑project reporting, scheduling, and coordination requirements.
  • Monitor and follow up on invoicing activities in line with client processes to close financial gaps and achieve management KPIs.
  • Align, unify, and enhance all project reporting practices across departments and regions.
  • Oversee, consolidate, and manage system modifications in coordination with relevant internal and client departments.
  • Conduct system audits to identify discrepancies, ensure data accuracy, and drive stakeholder accountability.
  • Manage preparation of the detailed Project Implementation Plan (PIP) and oversee scheduling and reporting activities.
  • Conduct regular meetings with internal teams, contractors, and external stakeholders to ensure consistent and uniform project control practices.
  • Monitor project progress and measure performance against the approved Vendor/Contractor PIP.
  • Initiate and chair regular Project Controls meetings to ensure timely and orderly execution of all workstreams.
  • Coordinate with Project Control & Contracts (PCC) teams and stakeholders to close financial gaps as per agreed plans.
  • Produce handover performance reports and compliance analyses to support invoicing and contractor performance evaluation.
  • Prepare and maintain the Project Communication Plan and establish effective communication channels for information flow.
  • Oversee the full change management process to ensure scope, budget, and schedule stability across all stakeholders.
  • Develop, update, and enforce department processes related to network implementation and project control activities.
  • Establish and manage the project risk management framework, including risk identification, impact assessment, and mitigation planning.
  • Build and maintain strong working relationships with client management and key stakeholders.
  • Establish effective working relationships with vendor and contractor Project Control teams to ensure alignment and performance.
  • Oversee reporting, scheduling, cost control, contract management, material and warehouse operations, asset management, permitting, business excellence, HSE, and network audit/QA functions under the Project Controls department.
  • Ensure data integrity, reporting accuracy, and system alignment across ERP platforms, client portals, and internal tools.
  • Drive continuous improvement initiatives across all project control domains to enhance efficiency, transparency, and performance.

Qualifications & Experience:

  • Bachelor's or Master's degree in Engineering or a related discipline.
  • Minimum 15+ years of experience in project controls, project management, or telecom infrastructure delivery.
  • At least 5 years in a senior or managerial role overseeing large‑scale telecom or infrastructure projects.
  • Strong experience in large-scale telecom project environments.
  • Expertise in project control methodologies, cost management, scheduling, and reporting.
  • Proficiency in Power BI, advanced Excel, ERP systems, and data analytics.
  • International experience in a developed telecom market is an advantage.
  • Certifications such as PMP, PMI‑SP, PMI‑RMP, PRINCE2 are preferred.
  • Strong leadership, communication, analytical, and stakeholder management skills.
Riyadh, Saudi Arabia
Project Control Management

Senior Frontend Developer (React / Next.js)

1 open position

Position Objective:

Deliver the contracted frontend enhancement scope on schedule and to agreed quality standards. Own frontend architecture and technical direction for the web platforms. Maintain production stability through defect resolution, incident participation, and root-cause analysis. Raise code quality, test coverage, performance, and security posture of the existing frontend codebase. Maintain a complete and auditable delivery record in Azure DevOps.


Job Description & Responsibilities:

  • Design, develop, and maintain production web applications using React and Next.js 
  • Own frontend architecture and technical implementation for new features and enhancements 
  • Build reusable, scalable, and well-structured component libraries 
  • Develop strongly typed applications using TypeScript 
  • Integrate REST APIs, including authentication, authorization, error handling, loading and retry states, and data transformation 
  • Implement application state management using Redux 
  • Build responsive, accessible interfaces using Sass/SCSS and modern CSS 
  • Build screens with full localization and RTL layout support. Development and deployment are carried out in English; Arabic content is delivered through a translation mapping layer 
  • Own features end to end — technical design, development, testing, deployment, and production support 
  • Triage and resolve reported defects, and participate in incident investigation and root-cause analysis 
  • Participate in the out-of-hours and on-call support rota for production issues 
  • Work from Azure Boards and maintain a clean delivery audit trail in Azure DevOps 
  • Review and improve existing code, architecture, performance, and maintainability 
  • Participate in code reviews and maintain engineering standards 
  • Write and maintain unit, integration, and end-to-end tests 
  • Collaborate with backend engineers, mobile engineers, UI/UX designers, QA, and product stakeholders 

Qualifications & Experience:

  • Bachelor Degree in Computer Science or a relevant field. 
  • Minimum 4 to 5 years professional frontend development experience 
  • Strong hands-on experience with React.js and Next.js 
  • Advanced JavaScript and TypeScript 
  • Strong understanding of React hooks, component architecture, design patterns, and frontend application architecture 
  • Strong experience with Redux, including reducers, actions, selectors, middleware, and asynchronous state management 
  • Strong experience integrating and consuming REST APIs 
  • Strong grasp of asynchronous JavaScript, Promises, async/await, and API error handling 
  • Strong HTML5, CSS3, Sass/SCSS, and responsive development 
  • Proven experience building and maintaining large or complex web applications 
  • Strong understanding of authentication, authorization, session management, and secure API integration 
  • Experience integrating single sign-on using Microsoft Entra ID 
  • Working knowledge of OWASP Top 10 and common web vulnerabilities — XSS, CSRF, injection, insecure data exposure, broken access control 
  • Secure handling of authentication tokens, cookies, browser storage, and sensitive data 
  • Strong Git experience; familiarity with code review, CI/CD, and production deployment workflows 
  • Strong debugging and analytical skills, and the ability to take independent ownership of technical problems 
  • Willingness to participate in an out-of-hours support rotation
Riyadh, Saudi Arabia
Tahakom

Call Center Operations Lead

1 open position

Position Objective:

Defining and governing the Call Center operating model, ensuring all customer interaction, fault reporting, SLA management, and CSAT capabilities are fully designed, resourced, tooled, and validated ahead of Day-1 launch. Post-launch, the role transitions to governing the MSP Call Center function.

Job Description & Responsibilities:

  • Define the wholesale Call Center operating model — structure, scope, shift model, and interface with NOC, TAC, and field teams.
  • Define customer interaction procedures — fault intake, service request handling, SLA breach management, and escalation paths.
  • Define the CSAT measurement model for the Call Center — post-interaction survey approach, scoring, and feedback loop integration.
  • Define QoE reporting requirements for agents — real-time service quality and SLA status visibility during customer interactions.
  • Define CRM platform requirements and customer contact tooling specifications.
  • Define escalation workflows for large enterprise wholesale customer escalations, ensuring priority handling and dedicated account interfaces for wholesale carrier clients.
  • Define staffing levels, skills requirements, and training framework.
  • Govern Call Center readiness validation — simulations, customer scenario testing, and acceptance sign-off.
  • Define Call Center operational KPIs — call response times, fault resolution rates, escalation rates, and CSAT scores.
  • Define Call Center SLA and OLA structures aligned with wholesale customer agreements.
  • Participate in cross-functional OAT (Operational Acceptance Testing) to validate end-to-end Call Center readiness for Day-1 launch.



Qualifications & Experience:

  • Bachelor’s degree in electrical engineering, or a related discipline. 
  • Minimum 10 years in telecommunications customer operations or Call Center management.
  • Experience designing Call Center operating models for B2B wholesale or carrier environments.
  • Knowledge of wholesale customer SLA management, fault reporting interfaces, and CSAT measurement.
  • Experience defining CRM and customer contact tooling requirements.
  • Greenfield or build-to-operate program experience is advantageous.
  • Strong knowledge of wholesale customer operations and Call Center management.
  • Understanding of CSAT measurement and QoE reporting for B2B customer interactions.
  • Ability to define process frameworks and operational requirements.
  • Familiarity with CRM platforms and contact center tools.
  • Strong written and verbal communication in English; Arabic is an advantage.
  • Experience with MSP governance, vendor performance management, and continual service improvement in customer operations.


Riyadh, Saudi Arabia
Operations

End-to-End Service Order Orchestration SME

1 open position

Position Objective:

The End-to-End Service Order Orchestration SME will provide domain expertise for the design, customization, validation, and rollout of the client service order management and orchestration capability. The role ensures that the platform supports the complete lifecycle of service requests, order creation, approvals, assignments, fulfillment, field execution, status tracking, closure, and reporting. The SME will work closely with business stakeholders, architects, business analysts, developers, integration teams, and operational users to translate operational processes into effective and practical system workflows.


Job Description & Responsibilities:

  • Define and validate the end-to-end service order lifecycle, including request intake, order creation, feasibility assessment, approvals, assignment, fulfillment, completion, and closure processes.
  • Work closely with business teams to analyze current operational processes, pain points, manual workarounds, and target-state workflows.
  • Define service order orchestration rules, including statuses, transitions, SLAs, approvals, escalations, dependencies, and exception handling mechanisms.
  • Support the design and optimization of client workflows for service delivery, infrastructure deployment, field operations, task management, and operational reporting.
  • Provide input into functional specifications, workflow diagrams, process maps, user stories, and acceptance criteria documentation.
  • Validate that platform customizations and workflow implementations meet business, operational, and governance requirements.
  • Support UAT preparation, test scenario development, defect review, validation activities, and business sign-off processes.
  • Advise on operational controls, governance requirements, handover points, escalation paths, and process compliance.
  • Support training activities, change management initiatives, user adoption, and operational readiness for service order management users.
  • Act as the key liaison between operational SMEs, business stakeholders, and technical implementation teams.
  • Ensure alignment between business workflows, system behavior, and operational execution standards.
  • Participate in workshops, solution reviews, and process improvement initiatives throughout the project lifecycle.


Qualifications & Experience:

  • Bachelor’s degree in Telecommunications, Engineering, Information Systems, Business Administration, Operations Management, or a related field.
  • 8+ years of experience in telecom operations, infrastructure delivery, service delivery, field operations, or order management environments.
  • Strong understanding of service order management, fulfillment processes, workflow orchestration, provisioning, approvals, operational governance, and SLA management.
  • Experience within telecom service delivery, network rollout, site acquisition, civil works, fiber deployment, infrastructure delivery, or related operational domains is highly desirable.
  • Experience supporting digital transformation, workflow automation, ERP, CRM, OSS/BSS, or service/order management platform implementation projects.
  • Experience supporting UAT activities, business process design, system validation, and operational acceptance.
  • Strong analytical, documentation, stakeholder management, and process improvement skills.
  • Ability to bridge operational business requirements with technical delivery and system implementation teams.
  • Experience working within Agile, hybrid, or structured project delivery environments is advantageous.
  • Strong communication and facilitation skills with technical and non-technical stakeholders.
  • ITIL Certification preferred.
  • TM Forum Certifications preferred.
  • Lean Six Sigma Certification preferred.
  • Business Process Management (BPM) Certifications preferred.
  • Agile / Scrum Certifications preferred.
Riyadh, Saudi Arabia
Architecture & Planning

DWDM & IP/MPLS Planner

1 open position

Position Objective:

Plan, design, optimize, and document the integrated DWDM/optical transport and IP-MPLS network for Silklink, covering optical capacity, wavelength planning, transport paths, IP/MPLS topology, routing, service enablement, capacity expansion, protection, diversity, synchronization, inventory alignment, and implementation-ready network planning deliverables.


Job Description & Responsibilities:

  • Develop integrated DWDM and IP-MPLS network plans covering backbone, metro, aggregation, edge, peering/interconnect, inter-site connectivity, optical transport, service routing, and capacity expansion.
  • Translate traffic forecasts, customer/service requirements, IP/MPLS needs, and transport availability into wavelength, channel, OTN, router, link, port, interface, routing, and service capacity plans.
  • Prepare end-to-end topology plans covering optical paths, logical IP/MPLS connectivity, wavelength allocation, MPLS-LSP/SR-MPLS/SR-TE, IP addressing, VLAN, VRF, EVPN L2/L3, E-Line/E-LAN, Transit, Peering, leased lines, service planning, QoS, and migration plans.
  • Design and validate DWDM optical paths and IP/MPLS transport connectivity, including protection schemes, diversity, latency constraints, regeneration requirements, ROADM/OADM usage, including CDC-F ROADM, transponder/muxponder capacity, power budget constraints, and service resilience.
  • Plan and validate optical spectrum usage, including ITU-T grids, Flex Grid, super channels, and related wavelength/channel utilization for IP/MPLS traffic growth and service demands.
  • Define and review multilayer protection and resiliency across DWDM, OTN, optical protection, ASON, Ethernet protection, such as G.8032/ERPS, and IP/MPLS routing redundancy.
  • Plan synchronization requirements across the DWDM transport and IP/MPLS service layers, including frequency and phase synchronization using SyncE and IEEE 1588v2/PTP.
  • Support planning and activation requirements for IP/MPLS security and service assurance, including DDoS protection activation, DPI integration, routing security, and segmentation.
  • Review existing DWDM and IP/MPLS inventory, including fiber routes, shelf/card/port capacity, wavelength utilization, router inventory, interface utilization, circuit records, configuration extracts, NMS/EMS data, monitoring data, and as-built records to validate the current state.
  • Coordinate with fiber planners, DWDM planners, IP/MPLS planners, operations, vendors, rollout, service assurance, and implementation teams to align optical transport readiness with logical IP/MPLS service and routing requirements.
  • Prepare planning outputs including wavelength allocation, trail/path records, equipment/card requirements, router/interface requirements, port assignments, circuit records, IP/MPLS service records, logical diagrams, and migration packs.
  • Support reconciliation of planned DWDM and IP/MPLS services with network inventory, circuit management systems, NMS/EMS platforms, and implementation handover documentation.
  • Identify risks related to DWDM and IP/MPLS capacity exhaustion, lack of route diversity, optical impairments, single points of failure, incompatible equipment, routing conflicts, inconsistent naming, stale records, and implementation gaps.
  • Ensure all DWDM and IP/MPLS plans follow vendor engineering guidelines, Silklink standards, naming conventions, service design rules, inventory governance, and documentation quality requirements.
  • Produce clean planning datasets, diagrams, port/interface assignments, wavelength/path records, service routing inputs, capacity reports, and implementation-ready handover packs for operations and rollout teams.

Qualifications & Experience:

  • Bachelor’s degree in Telecom, Electrical Engineering, Computer Engineering, or equivalent.
  • 15+ years of experience in DWDM/OTN/optical transport planning and IP/MPLS planning, service provider network engineering, or backbone design.
  • Strong knowledge of DWDM, OTN, wavelengths, ROADM, CDC-F ROADM, transponders, muxponders, protection, optical budgets, latency, fiber impairments, and optical capacity planning.
  • Strong knowledge of IP/MPLS, L2/L3 VPNs, BGP, OSPF/IS-IS, QoS, redundancy, routing policy, IP addressing, service routing, and service migration.
  • Experience with major optical transport vendors, router/switch vendors, NMS/EMS platforms, use of inventory systems, and configuration/circuit data interpretation.
  • Experience with route reflectors, IXP, IGW, network planes, core, edge, aggregation, metro, backbone, and inter-site connectivity planning.
  • Familiarity with L2/L3 switching, Carrier Ethernet, EVPN, OTN service mapping, and multilayer service planning.
  • Ability to validate DWDM transport paths and IP/MPLS logical services using fiber, port, shelf, card, router, interface, wavelength, circuit, and inventory data.
  • Ability to prepare HLD/LLD inputs, optical and logical diagrams, migration packs, service planning records, wavelength/path records, and planning-ready documentation.
  • SDN experience is an advantage, especially for transport automation, IP/MPLS service automation, network inventory, or multilayer planning.
  • Strong stakeholder management and practical communication with technical and non-technical teams across DWDM, IP/MPLS, fiber, operations, rollout, and vendor domains.
  • High attention to detail, quality mindset, and structured documentation habits for both optical transport and IP/MPLS planning records.
  • Ability to work under delivery pressure while maintaining accuracy, planning discipline, and governance across DWDM and IP/MPLS deliverables.
  • Strong problem-solving skills and ownership of assigned transport, routing, capacity, and service planning deliverables.
  • Collaborative mindset across planning, engineering, operations, rollout, vendors, and service assurance teams.
  • Vendor optical transport certifications preferred.
  • CCNP/CCIE Service Provider, JNCIP/JNCIE, or equivalent preferred.
  • MEF / Carrier Ethernet / OTN certification or training is an advantage.
  • ITIL Foundation preferred.
  • Arabic and English fluency is required.
Riyadh, Saudi Arabia
Architecture & Planning

Materials & Warehouse Specialist

1 open position

Position Objective:

Responsible for all OSP Materials, Type Approval testing, Auditing, and their related work procedures

Job Description & Responsibilities:

    • OSP Materials RFP Support with the procurement and technical team.
    • Prepare Materials demand analysis and forecast for the project scope.
    • Manage the inbound & outbound, inspection, and verification of incoming materials against purchase orders, delivery notes, and technical specifications.
    • Ensure proper storage, handling, and preservation of materials to maintain quality and prevent loss or damage.
    • Maintain accurate inventory records and update all warehouse transactions within the PMCS inventory management system using QR code scanning.
    • Monitor inventory levels and coordinate with procurement and project teams to ensure material availability.
    • Process material issuance and returns in accordance with approved requests and company procedures.
    • Prepare and analyze inventory reports, Materials Handling reports, and warehouse performance metrics.
    • Coordinate material transfers between warehouses, project sites, and operational locations.
    • Implement and maintain warehouse best practices to improve efficiency, organization, and space utilization.
    • Monitor slow-moving, excess, obsolete, and damaged inventory and recommend corrective actions.
    • Support project execution by ensuring the timely availability and accurate tracking of materials and equipment.
    • Liaise with suppliers, logistics providers, and internal stakeholders to facilitate efficient material flow.
    • Maintain complete and accurate documentation for all inventory and warehouse activities.
    • Identify opportunities for process improvements and contribute to continuous improvement initiatives.
    • Follow materials As-built and invoicing for suppliers and manage the return of surplus materials
    •  Analysis of Material Complaints from other parties: contractors, project owner, Etc.




Qualifications & Experience:

      • Bachelor's degree in Electrical/Civil Engineering or a Bachelor’s degree in Telecommunication Engineering with 10 + years’ experience
      • Good knowledge of all aspects of the OSP network (Standards, Guidelines, procedures, technologies, equipment, tools, etc.) for planning, design, and implementation
      • Experience with an OSP Materials manufacturer in the technical field (R&D, product development, etc.)
      • Good Presentation, Time Management, and English Language skills
      • Extraordinary technical writing skills
      • In-depth knowledge of OSP solutions and architecture
      • Experience with civil works for Fiber access networks


     

Riyadh, Saudi Arabia
Project Control Management

Core Network Program Manager

1 open position

Job Location: Syria


Position Objective

Lead end-to-end delivery of the Core Network programme for the Program across all design, procurement, implementation, testing, and commissioning activities on IP/MPLS network architecture, routing protocols (BGP, OSPF, IS-IS), MPLS VPN services, traffic engineering, and network resiliency principles. 

With DWDM/Optical Transport Networks, including OTN, ROADM, optical protection mechanisms, capacity planning, and transport network architecture.Accountable for programme planning, resource management, stakeholder coordination, risk governance, and delivery assurance - on time, within budget, and aligned to contractual commitments.

Job Responsibilities

Programme Planning & Governance

  • Develop and maintain the master programme plan, milestones, roadmap, and WBS.
  • Establish governance structure, reporting frameworks, and escalation procedures.
  • Define scope, deliverables, acceptance criteria, and success metrics.
  • Lead kick-off meetings, mobilisation planning, and programme initiation activities.
  • Ensure alignment with the overall Silk Link Project delivery schedule.

Delivery Management

  • Manage delivery across design, procurement, implementation, integration, and commissioning phases.
  • Track milestones against baseline plans and drive corrective actions for deviations.
  • Coordinate cross-functional teams across design, testing, and commissioning workstreams.
  • Manage dependencies and integration points between Core Network and other workstreams.
  • Ensure readiness gates and acceptance criteria are met before phase transitions.

Risk & Issue Management

  • Identify, assess, and proactively manage risks, issues, and change requests.
  • Maintain risk registers, issue logs, and mitigation action trackers.
  • Escalate critical risks and blockers to the Programme Head and steering committees.
  • Drive timely resolution of technical, commercial, and operational issues.

Stakeholder Management

  • Serve as primary point of contact for clients, vendors, subcontractors, and senior stakeholders.
  • Lead status review meetings, steering committee sessions, and executive briefings.
  • Manage stakeholder expectations, communication plans, and escalation channels.
  • Facilitate alignment and conflict resolution across teams and external parties.

 Resource & Budget Management

  • Manage resource planning, team assignments, and cross-workstream capacity allocation.
  • Monitor budget, track expenditures, manage forecasts, and report CPI.
  • Identify resource gaps and develop mitigation plans for capacity shortfalls.

  Vendor & Contract Management

  • Oversee vendor performance, SLA compliance, and deliverable acceptance.
  • Manage change orders, scope variations, and commercial impact assessments.
  • Ensure vendor commitments align with programme milestones and contractual requirements.

 Quality & Reporting

  • Define and enforce quality assurance processes, design review gates, and delivery checkpoints.
  • Prepare and present programme status reports, dashboards, and executive summaries.
  • Maintain programme documentation including lessons learned and decision logs.


Qualifications & Experience

  • Bachelor's or Master's in Telecommunications, Engineering Management, or Business Administration.
  • Minimum 15 years in telecom programme or project management.
  • At least 5 years in senior programme management overseeing large-scale telecom delivery (Core Network, MPLSdelivery (Core Network, MPLS).
  • PMP, PRINCE2, or MSP certification highly desirable.
  • Proficiency in Microsoft Project, Primavera P6, and Power BI.
  • Experience managing multi-vendor, multi-discipline international delivery programmes.
  • Strong knowledge of carrier-grade IP/MPLS, BGP, OSPF, IS-IS, MPLS VPN, and network resiliency.
  • Solid understanding of DWDM, OTN, ROADM, and optical transport network architecture.
  • Knowledge of Internet Gateway architecture including BGP policies, CGNAT, DNS, and DDoS protection.
  • Experience managing multi-domain integration across IP/MPLS, DWDM, OSS/BSS, and third-party systems.
  • Ability to govern HLD, LLD, integration strategies, and technical solution proposals.
  • Experience in RFI/RFP/RFQ evaluation and vendor technical assessments.
  • Understanding of SDN/NFV and network automation an advantage.
  • Leadership & Management
  • Senior programme leadership and decision-making at enterprise level.
  • Cross-functional team coordination and stakeholder relationship management.
  • Conflict resolution, negotiation, and executive communication.
  • Strategic planning and organisational change management.



Riyadh, Saudi Arabia
Core - Program Management
About us

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